Vacaciones con niños en Midlands

Staff were friendly & helpful. The room was spacious with a lovely big king bed & an awesome shower. Unfortunately the hallway/walkway to access the room from reception/restaurant was noisy underfoot (creaking), so you could hear other guests coming & going. Had a beautiful dinner & a great breakfast.

Nice room for 3 people. Fireplace area was cosy and beds were comfy. 2ply toilet paper could be upgraded. Room service was only changing the towels and giving clean plates/cutlery. They didn't empty the bins.

Lovely place and great views of the lake, helpful staff and clean cabin. What lets this place down though is detail. Esp. Thinking from a guest point of view. We had a cabin with a small deck and great views of the lake, but no wine glasses in the room, not even a plate to put a snack on! So you are not encouraged to relax and enjoy a wine with the view? Maybe they just want you to use their bar? And when we checked in at about 3:30pm the fires were going and it was cosy and warm the bar, but when we went back for dinner around six, on a blustery cold night, they had let the fires burn out as they only had a few guests dinning! Very disappointing from a detail perspective, I except it was the off season and less guests around but those details matter to us and many others, and this place isn’t cheap really so they do need to consider the details from a guest perspective a little bit better. Don’t get me wrong, the staff were friendly and took what we said on board, but remains to be seen if they up their game in the detail perspective. A great place but they could do better in looking after guests with a bit more detail. Also some electric blankets on the beds in winter wouldn’t go astray! Much of the cheaper cheaper accommodation we have used still offer that! But still worth staying for the beautiful surroundings.

Communication was excellent and very helpful from the host. We were advised by email that as it was off season not much would be open and there is no petrol station. She explained that we could purchase supplies and petrol from New Norfolk. The house was spotlessly clean, with a well equipped kitchen. There is a reverse cycle air conditioner which did heat up the lounge and kitchen area very well. However, we would like to suggest another a/c be installed in the main bedroom. The bed had electric blankets and we were very warm. Parking was free and we were able to park the car in front of the house. The property is located close to Mt Field and many beautiful walks. Thank you for a lovely stay.