Sugarloaf Key Pet-friendly Vacations

The staff were very accommodating! The location was perfect. However, the apartment did not have basic kitchen items like dish soap, paper towels or spices, I had to DoorDash those items.

The room was clean and the service was exceptional! I will be back.

Here’s a polished version of your review that keeps your message and enthusiasm intact: Everything was so clear and easy from start to finish. All of the staff were kind, helpful, and personable, making us feel welcome throughout our stay. The Front Desk went above and beyond by assisting us in getting a higher room with a better view, which was incredibly appreciated and truly made our experience even more special. The food was delicious, and the entire dining process was convenient and enjoyable. We thoroughly enjoyed our stay and look forward to returning. This will definitely become our go-to place to stay whenever we visit Miami in the future.

Everything was excellent

Overall our stay was nice. We loved the shores pool, and paid extra for ocean view and balcony, which was ruined by the sargassum(out of resorts control of course). Also the balcony was not a private balcony attached to our room, it was just an extension off the walk way open to anyone really, so that part is kind of deceiving. Also, not like a huge deal, but we are huge sports fans and we were trying to watch the FiFa and basketball championships game, and there was no cable. Called to try and have it fixed, and they came and fixed it, but there was no directory and there were only 10 channels available, not nba championship game channel. And you had to shuffle through the 100 channels to find random channel that worked. (Again, not a huge deal breaker, but for price, should function) There was also, black mold in the bathroom. I called and alerted front desk twice, they did not seem to care. I had a “vip package” and was supposed to have a late checkout @1pm, and they told me no, that even though that was apart of my package I still was supposed to to call and request it. I did like how close the resort was too a lot of things, and walking distance to good breakfast place frenchies cafe(great coffee)!

Everything was excellent

The staff were very accommodating! The location was perfect. However, the apartment did not have basic kitchen items like dish soap, paper towels or spices, I had to DoorDash those items.

Room was clean and great location beside the beach. Room had kitchette and big fridge, microwave etc. so was great. It was dated and internet didn't work in our room but worked well in the lobby. Great value for money :) happy with it.