Venetian Riviera Pet-friendly Vacations

Gorgeous property and impeccable service. We received a free bottle of wine and they allowed us to check out late the next morning as we had been up all night on a transatlantic flight. 10/10 recommend.

The lady in the cafeteria buffet was very very rude to us. Can't sit here, can't sit there, watched to see the food we were taking, no can't take that food it's reserved but was not marked reserved. Can't take that plate take these. She was just awlful to us. We said nothing to mgt but will post it here in case anyone else who may be American gets the same treatment from her.

The lady in the cafeteria buffet was very very rude to us. Can't sit here, can't sit there, watched to see the food we were taking, no can't take that food it's reserved but was not marked reserved. Can't take that plate take these. She was just awlful to us. We said nothing to mgt but will post it here in case anyone else who may be American gets the same treatment from her.

The location was great, minutes from the train station. Did not know, didn't see it when reserving that registration was not on site and got no notice from hotel or Expedia; no elevator. Booked for 2 beds was given a room with a double, had to be separated while we waited in the room. Heating wasn't working but was given a portable heater and offered a different room on the next day. Room was a good size but had only 4 hangers for 2 people; shower temp was difficult to regulate. There may not be a lot of crime in Venice but I was still a bit concerned about security as the front door opened with your room card and there was a bit of delay in closing. Anyone could come in after you. Included breakfast was excellent. If you're traveling light this hotel may be fine.

The staff were lovely. The room itself was not. The bathroom had a reeking smell which my son and I both recoiled from so badly we were vigilant to keep the bathroom door closed at all times. The walls were thin and we could hear the people next door *late* into the night, past midnight, playing music and talking loudly. We had requested two twin beds for a parent and child and were given one (small) double bed barely big enough for a small woman and a young teenager. There was a loose tile in the floor. The entire room seemed to slant to one side, like Pisa. The window opened onto an air shaft so there was minimal ventilation. Again, the staff were lovely, both at the front desk and the cleaners. But there is *no way* I would ever stay there again. Sorry. It is a brilliant location, 5 minutes’ walk to the train station, and 4 vaporetto stops in front of it, as well as the bridge to the bus station opposite the trains. All of them take you to the airport. All the vaporetti take you down the grand canal. Venice is always splendid. It was a privilege to be there at all and a joy to behold. I was so proud to show it to my child. But next time I will stay at a different hotel!!!! It feels like being squeezed for fees and whilst the fees are inexpensive relative to other options, you know instantly that you are getting less because you are paying less, so, we just spent as little time in the room as possible. In a city that is so popular with tourists, it is inevitable. Ahh, well.