Southeast Wisconsin Romantic Vacations

Such a grand hotel. Very pleasant stay.

I have stayed at Iron Horse Hotel several times. Celebrated a birthday and an anniversary there. I have recommended it to many people. When I had a very delayed flight into Milwaukee and I needed a place to stay at the last minute, I was very excited to see I could get a room at the Iron Horse. Sadly, it seems to have gone downhill since my last visit. Every interaction with staff in the past was friendly and aimed at making our stay memorable and enjoyable. This time the staff was unfriendly and only the bare minimum of communication. There are no amenities in the room aside from a keurig. There is a musty smell in the rooms and overly scented smell in the lobby area. The fun bar area at a big curtain across it and the restaurant was a ghost town. When I asked for a late checkout because of my very late arrival, the front desk person begrudgingly allowed for me to stay but only for an hour max. It's a small thing but there was no coffee available in the lobby and the water that was out was only available with paper cone shaped cups. That does not reflect a 4 start hotel experience. I really loved all my previous experiences at the Iron Horse. I'm so sad to see that it is no longer up to the same standards.

Clean room great water pressure in the shower. Draw back a comunal microwave in each floor only! Casino is great no problem with anything! Food is very good the best shrimp fried rice besides Chicago Chinatown! Overall very accommodating staff! 👍👍👍

Such a grand hotel. Very pleasant stay.

I have stayed at Iron Horse Hotel several times. Celebrated a birthday and an anniversary there. I have recommended it to many people. When I had a very delayed flight into Milwaukee and I needed a place to stay at the last minute, I was very excited to see I could get a room at the Iron Horse. Sadly, it seems to have gone downhill since my last visit. Every interaction with staff in the past was friendly and aimed at making our stay memorable and enjoyable. This time the staff was unfriendly and only the bare minimum of communication. There are no amenities in the room aside from a keurig. There is a musty smell in the rooms and overly scented smell in the lobby area. The fun bar area at a big curtain across it and the restaurant was a ghost town. When I asked for a late checkout because of my very late arrival, the front desk person begrudgingly allowed for me to stay but only for an hour max. It's a small thing but there was no coffee available in the lobby and the water that was out was only available with paper cone shaped cups. That does not reflect a 4 start hotel experience. I really loved all my previous experiences at the Iron Horse. I'm so sad to see that it is no longer up to the same standards.

❌UNACCEPTABLE&ILLEGAL: Avoid This Shady Resort At All Costs! DON'T TRUST GENEVA NATIONAL LODGE. They're engaging in predatory, deceptive & COMPLETELY ILLEGAL billing practices.During my stay 10/01/2026, I EXPLICITLY TOLD the front desk staff to their face that my dog is a FULLY TRAINED psychiatric & physical therapy SERVICE ANIMAL. Under the AMERICANS WITH DISABILITIES ACT (ADA), federal law STRICTLY PROHIBITS public lodging facilities from charging pet fees, surcharges, or deposits for documented service animals. They acted like everything was fine, yet before I left, they slapped a BOGUS, ridiculous "PET FEE" on my bill WITHOUT SAYING A WORD TO ME. No warning, no conversation, just a cowardly cash grab as I walked out the door. To look a guest in the eye, pretend to accept their federal civil rights protections, then secretly charge their card, is DISGRACEFUL&UNPROFESSIONAL. It's a BLATANT VIOLATION OF FEDERAL LAW&basic human decency. They thought they could sneak charge me without getting caught. If you rely on a service animal for a physical or mental disability, STAY FAR AWAY FROM THIS PLACE. They don't respect the law, they don't respect their guests & their front desk management (specifically Autumn) will smile & SCAM YOU the second your back is turned. I've DEMANDED A FULL REFUND from management& will be escalating this directly to corporate leadership& FILINGA FORMAL ADA DISCRIMINATION COMPLAINT.AVOID THIS PLACE LIKE THE PLAGUE. They are shady &untrustworthy

Such a grand hotel. Very pleasant stay.

I have stayed at Iron Horse Hotel several times. Celebrated a birthday and an anniversary there. I have recommended it to many people. When I had a very delayed flight into Milwaukee and I needed a place to stay at the last minute, I was very excited to see I could get a room at the Iron Horse. Sadly, it seems to have gone downhill since my last visit. Every interaction with staff in the past was friendly and aimed at making our stay memorable and enjoyable. This time the staff was unfriendly and only the bare minimum of communication. There are no amenities in the room aside from a keurig. There is a musty smell in the rooms and overly scented smell in the lobby area. The fun bar area at a big curtain across it and the restaurant was a ghost town. When I asked for a late checkout because of my very late arrival, the front desk person begrudgingly allowed for me to stay but only for an hour max. It's a small thing but there was no coffee available in the lobby and the water that was out was only available with paper cone shaped cups. That does not reflect a 4 start hotel experience. I really loved all my previous experiences at the Iron Horse. I'm so sad to see that it is no longer up to the same standards.