意大利浪漫假期

職員親切有禮，並用心滿足住客需要

nice

房間分佈合理，除shower room is a bit small.酒店餐廳的食物唔錯，在那裡食到有質素的 pizza. 另外，早餐，選擇ok多，質素好好，尤其是甜品。酒店有一貼心的地方是，在離開前，送上一袋小禮物，包括一枝水和小食，十分細心。

職員親切有禮，並用心滿足住客需要

The hotel put the towels on the toilet and took no further action until I asked them give me two new towels.

房間分佈合理，除shower room is a bit small.酒店餐廳的食物唔錯，在那裡食到有質素的 pizza. 另外，早餐，選擇ok多，質素好好，尤其是甜品。酒店有一貼心的地方是，在離開前，送上一袋小禮物，包括一枝水和小食，十分細心。

Unfortunately we did not stay at the hotel. We checked in, planning to stay one night before we flew home to los angeles from Rome. The front desk staff was very kind. We went to our room and was immediately bothered by a strong smell, sort of antiseptic and overpowering, not like cleaning supplies but much stronger. The room was small, furniture looked very dated, the bathroom looked old but we were going to deal with it for one night. However, we walked to the bed and there was a bug/ant of some kind on top of the blanket. We were not willing to take the chance of our one night in Rome spent like this. So, we immediately went to the front desk, explained the situation and checked out. In hindsight, it was a rash decision but the combination of the room and some critter on the bed was too much. We checked into the Tribune (Hyatt brand hotel) that was fabulous! Unfortunately ponte sisto did not offer any kind of refund, not even for the extra breakfast fee we paid. If you are coming to Rome, go to the Tribune!