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Great stay in this beautiful area of Austria. First the positives( there were many).. The welcome from reception staff at the hotel was perfect. Hotel is in a fantastic location and is visually very attractive and well maintained. Hotel is very Austrian , charming with lots of character. Hotel offers lots of activities, swimming pool, fitness, health spa etc etc. We hired e bikes directly from the hotel for a very reasonable rate of 35 euro. We made the 9okm round trip to the beautiful Lofa without any issues. Staff were extremely attentive. Breakfast was excellent with lots of choice. Our room was of a good size,complete with sofa and small balcony. Room was cleaned to a high standard every day. Negatives. No air conditioning in the room(it was in the middle 30s during the entirety of our 4 day visit). I was really surprised to find a hotel of this quality didn't have air conditioning. Fan was provided which didn't really assist in managing the temperature. No shower screen or curtain when showering in the bath. The floor was constantly wet unless you sat in the bath to shower(rather defeats the point of a shower). No tea and coffeee in the room. The fridge in the room was very poor and hardly cooled anything. I would have loved to give the hotel 5 stars has we had an amazing stay in the stunning Zell Am See region. Hotel is fantastic but missing out on a few "room basics' at this price point. Great stay as part of a 14 day trip around Austria.

Zuerst der positive Punkt: das Frühstück war in Ordnung. Negativ: keine Klima im Zimmer, was absolut nicht dem Standard dieser Preisklasse entspricht! Zimmer extrem heiß und es wurde uns auf Nachfrage hin auch kein alternatives klimatisiertes (!) Zimmer angeboten. Beim Check-out wurde auch nicht gefragt, ob wir zufrieden waren. Schnell noch den Rest bezahlen, das war das Ziel beim Check-out. Wirklich fürchterlich für ein 5-Sterne-Hotel!

Such a nice hotel in a superb location

Zuerst der positive Punkt: das Frühstück war in Ordnung. Negativ: keine Klima im Zimmer, was absolut nicht dem Standard dieser Preisklasse entspricht! Zimmer extrem heiß und es wurde uns auf Nachfrage hin auch kein alternatives klimatisiertes (!) Zimmer angeboten. Beim Check-out wurde auch nicht gefragt, ob wir zufrieden waren. Schnell noch den Rest bezahlen, das war das Ziel beim Check-out. Wirklich fürchterlich für ein 5-Sterne-Hotel!

Great stay in this beautiful area of Austria. First the positives( there were many).. The welcome from reception staff at the hotel was perfect. Hotel is in a fantastic location and is visually very attractive and well maintained. Hotel is very Austrian , charming with lots of character. Hotel offers lots of activities, swimming pool, fitness, health spa etc etc. We hired e bikes directly from the hotel for a very reasonable rate of 35 euro. We made the 9okm round trip to the beautiful Lofa without any issues. Staff were extremely attentive. Breakfast was excellent with lots of choice. Our room was of a good size,complete with sofa and small balcony. Room was cleaned to a high standard every day. Negatives. No air conditioning in the room(it was in the middle 30s during the entirety of our 4 day visit). I was really surprised to find a hotel of this quality didn't have air conditioning. Fan was provided which didn't really assist in managing the temperature. No shower screen or curtain when showering in the bath. The floor was constantly wet unless you sat in the bath to shower(rather defeats the point of a shower). No tea and coffeee in the room. The fridge in the room was very poor and hardly cooled anything. I would have loved to give the hotel 5 stars has we had an amazing stay in the stunning Zell Am See region. Hotel is fantastic but missing out on a few "room basics' at this price point. Great stay as part of a 14 day trip around Austria.

Zuerst der positive Punkt: das Frühstück war in Ordnung. Negativ: keine Klima im Zimmer, was absolut nicht dem Standard dieser Preisklasse entspricht! Zimmer extrem heiß und es wurde uns auf Nachfrage hin auch kein alternatives klimatisiertes (!) Zimmer angeboten. Beim Check-out wurde auch nicht gefragt, ob wir zufrieden waren. Schnell noch den Rest bezahlen, das war das Ziel beim Check-out. Wirklich fürchterlich für ein 5-Sterne-Hotel!