艾贝斯费特滑雪假期

The breakfast was great. The hallways can be a little confusing, but the location is excellent. It’s very close to Victoria Station, and you can easily walk to Big Ben.

Location and cleaning were good. However, the hotel should clarify economy apartment is low level ground during the booking and website, not after the confirmation which can not be cancelled.

First and foremost, I would like to express my heartfelt gratitude to the wonderful staff. Thank you for making our stay truly unforgettable. My daughter was here to attend her university graduation, and we chose this hotel as the place to mark such an important milestone in her life. Having previously lived nearby, I was already familiar with the location and the beautiful building—but what lies within is a world that only those who stay here have the privilege of discovering. The salon and lobby are both beautifully designed and full of character. Even something as simple as having coffee at breakfast was made special by the lovely women who served us with such warmth and care. And the gentlemen at the entrance were always dependable, gracious, and absolutely wonderful. This was more than just a hotel stay; it became part of a very special memory for our family. We will most certainly return. With our heartfelt thanks. Ayako &Maoko

Great location and staff was very friendly

Very good

Restaurant staff are very polite and the receptionists are cool. Breakfast is good, room is clean and quiet

友善熱誠的員工，沒有任何灰塵非常乾淨，整潔舒適的客房，下次來倫敦ㄧ定會再入住！

An excellent hospitality experiences, with fabulous hotel design, cleanliness, nice staff and high dining standard.

Overpriced for a tiny room that is falling apart. Hotel looks great from the outside, but that good feeling ends once you step into the room. Smallest room I have EVER seen, the shower is worst - even a smaller man like me couldn't turn around comfortably without opening the door. It also sinks around 3 inches down the floor, so it is harder to get in and out. All wooden parts are either peeling or cracking - got a minor cut from wood splinter at the bathroom door. The only "table" could only fit 70% of my 13" laptop, ridiculous. Window literally leaks - chilling wind blows in at night with no way to shut off noise. TV is completely dead - no channel has any reception at all. The bigger rooms might be better, but the single room should be avoided. You have to pay me to stay for over a week. This is actually the most expensive room per night on my trip, and by far the worst one. I have stayed at another hotel on the previous week (2 tube stations away), and it was way better while being ~20% cheaper per night. Location is great and the area seems safe, but there are better choices.

Check-in was clear and straightforward, and the hotel is located close to many shopping areas and convenience stores. The hotel service was exceptionally attentive.

very good first experience in London hotel