Upolu Ski Vacations

Didn’t get off to a good start with staff approaching us asking if we were day guests when we arrived early and were waiting for our room to be ready. Then the door handle on one of our rooms was broken and unable to lock. They attempted to fix it and ended up upgrading our room as I was unhappy that the lock did not work. My 5 year old son absconds as he has autism so we needed to ensure his safety. Regardless, we did not expect to be hassled by staff about being day guests and we did not need to worry about having adequate safety while on holiday. After the bad start, staff were lovely and accommodating. The food was okay but I would’ve preferred to have more authentic Samoan food on the menu. We had to leave the resort to find authentic Samoan food which we didn’t want to do. The upgraded room we were provided had a toilets that gurgled and one toilet that exploded and drenched our belongings, a broken toilet seat and broken kitchen utensils. We also requested no cleaning service one day and they still came through anyways. The fiafia nights were amazing, the performers are very talented and engaging. I don’t think we would go back to RTP due to maintenance issues and feeling like we shouldn’t have been there. It is also approx 1 hours from Apia which was a bit too far for us. The general demographic seemed to be older adults >60years old and families. The resort itself is very nice with beautiful scenery

Staff were excellent at sorting out issues with our room. Great pool, friendly and helpful staff, good views from room, good variety of food at breakfast buffet.

It was a great 5 days get away. The resort had everything you needed with a great pool and beach access. Staff were very friendly and helpful. Had a great time with friends.

We loved our getaway in Savaii, the beach right outside of your room was amazing, the service and the staff are wonderful. We would stay there again. The only thing that let us down was pre booking ferry from Upolu to Savaii as we wanted to take our rental car but left it too late and we were not able to take the vehicle with us. May I suggest for the team at the resort to reach out to travellers to seek if they need assistance with the transfer prior to arrival. This will help with logistic a lot for travellers like ourselves when we didn’t realise we could miss out on the ferry booking. Rather than that we had a fabulous stay and their show dinner was a must visit, loved it. Thank you team

Dirty rooms, dirty stairs, only clean area was the lobby. Room 1426 bathtub was rusted and AC leaking terribly. My mom slipped. We changed rooms. Rooms were not clean. Floors filthy. I sent an email to Marriott.

Staff were excellent at sorting out issues with our room. Great pool, friendly and helpful staff, good views from room, good variety of food at breakfast buffet.

It was a great 5 days get away. The resort had everything you needed with a great pool and beach access. Staff were very friendly and helpful. Had a great time with friends.