Alamo Vacations from $289

when i paid my resort fee i expect full service ice machine was not working. took fo ever to get service at valet and taxi. Buffet was ok food could have been hotter water down orange juice. when i went to check out i told the person about my issues with having to pay my resort fee when i feel things should have work properly. I was told to go to each department and complain there.....not my job wont be giving and more of my cash to virgin

Parking lot is so confusing and far from the hotel rooms

Water pressure in the shower could be better

Staff was awesome and helpful

My room was very quiet and I enjoyed having the kitchen amenities and the balcony. The bed was average. My only negative comments are related to the unusually excessive daily damage deposit that I wasn’t expecting - big upfront unexpected expense! Also there was no bus cart for me to take groceries up to my room - but the bellmen would do it for a set fee. The pool was lovely, but closed at 7pm, which seemed early to me for summer. I enjoyed my stay, but won’t probably return to this resort.