9/10 Wonderful! (684 reviews)
This was a nice property! Great location to everything. Having our cart delivered and a taxi available was so awesome. Front staff that first day was very friendly. Bell person was great! Very helpful. Cleaning staff was also great! Our room was always very clean and dishes were even done for us. Something we didn’t expect. It was very nice.
We did have some issues. The condensation from the walls outside our room was concerning. Always a pool of water on the floor by our door every day we were there. I can see mold being a problem. The pool was great but the staff didn’t seem to be customer service driven. Almost like we were a bother. One staff member that served us clearly had a bad cold and was coughing a lot around food and drinks. Now my husband is sick. Could be coincidence but I do wonder if he got sick from her. I understand she has to work but should have had a mask on to protect guests. Not sure if we would stay there again.
Reviewed on Jul 3, 2025