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Quality Inn

2.5 star property
Guests start their day with a mouth-watering breakfast before unwinding by the indoor pool or enjoying rejuvenating spa treatments at this welcoming hotel

Choose dates to view prices

Quality Inn offers warm hospitality with a delicious cooked-to-order breakfast. Enjoy the indoor pool, spa treatments, in-room WiFi, and gym. The helpful staff receives consistently positive feedback.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi

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About this property

Quality Inn

  • Hotel located in West End
  • You can look forward to free cooked-to-order breakfast, a terrace, and laundry facilities at Quality Inn. For some rest and relaxation, visit the sauna or the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center.
  • Other perks include:
    • An indoor pool along with sun loungers
    • Free self parking
    • RV/bus/truck parking, luggage storage, and a vending machine
    • A computer station, a banquet hall, and coffee/tea in the lobby
    • Guest reviews give top marks for the breakfast and helpful staff
  • Room features
  • All 118 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
  • Extra conveniences in all rooms include:
    • LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and hair dryers
    • 32-inch flat-screen TVs with premium channels
    • Wardrobes/closets, coffee/tea makers, and housekeeping

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Children and extra beds

Children are welcome

3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Rollaway/extra beds are available for USD 10.0 per night

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators

Frequently asked questions

Does Quality Inn have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Quality Inn?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Quality Inn on Jun 14, 2026 start from $118, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 25 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Inn?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Quality Inn?

Check-out is at noon.

Where is Quality Inn located?

Located in West End, this hotel is within a 15-minute walk of Lucky Lil's Casino and Copper Creek Casino. Magic City Casino and Onyx Casino are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very Good

8.2

Cleanliness

10

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 500 out of 1002 reviews
Rating 8 - Good. 276 out of 1002 reviews
Rating 6 - Okay. 125 out of 1002 reviews
Rating 4 - Poor. 54 out of 1002 reviews
Rating 2 - Terrible. 47 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, nice comfy sheets and yummy breakfast.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and hot tub great. Very accommodating. Great for pets.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sherri

Great breakfast. Great hot tub. Sauna wa amazing!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Nice pool and hot tub, great breakfast, nice room and staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly staff, great made-to-order breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good staff, location was nice.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast option. Nice pool area. Rooms were clean but the bed squeaked. Also pretty noisy.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Tracy Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy this hotel. The large hot tub is a Hot Tub!! Rooms are spacious and clean. And the made to order hot breakfast (by a cook who has been there forever) was wonderful!!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

brandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good even the breakfast
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities
Friendly staff. Breakfast was awesome! Enjoyed the hot tub. Our room was clean and comfortable.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Chad

Liked: Cleanliness, amenities, property conditions & facilities
Amazing made-to-order breakfast available. Clean rooms and safe neighborhood close to a lot of shopping and restaurant options.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfortable, breakfast was good (eggs, bacon/sausage, toast or pancakes cooked to order as well as self serve waffles, cereals, juice and yogurt, etc.). Quiet setting and noon checkout are great. Proximity to restaurants, shopping, gas station and banking is very good. Ran out of time to enjoy the pool, hot tub and sauna.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Skylar

Liked: Cleanliness, amenities, property conditions & facilities
great room
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Jarod

Liked: Cleanliness, staff & service, amenities
Front desk clerk was great. Room was comfortable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gloria

Liked: Cleanliness, property conditions & facilities
The lady upfront during the day was very nice, it was a good stay few things stood out but overall it was a very recommended stay
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ever Amity

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. Breakfast was good as well, Mary is a great cook. Their hot tub is a plus and the sauna. It was a great stay.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service, amenities
Hot tub and pool were great! Breakfast was off the hook. Employees could have been more attentive to the children running up and down the halls back and forth 20 times a night until 11. Overall not horrible. The property is showing its age.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Misty

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and peaceful
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, super friendly, clean and a pleasure to stay at. Love the breakfast and large hot tub.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Very close to all the shopping and downtown Billings.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

austin

Liked: Cleanliness, amenities, property conditions & facilities
Best hotel the wifi garabage but the room was spotless and clean and the pool area was perfect
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great and helpful staff, clean rooms and fantastic cook to order breakfast.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Best continental breakfast. Mary, who is the best cooks your eggs and meat to order. Still have the normal breakfast variety also. Bed was super comfy. Pool and spa were great and clean. Did have a dry sauna that seemed nice.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, good food, friendly staff
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Lucile

Liked: Cleanliness, staff & service, amenities
Best hotel for short quick overnight stay and their breakfast is so GOOD! Very friendly staff too! Def will go back when we come up again
Stayed 1 night in Nov 2025