Skip to Main Content.
List your propertySupportTrips
Unlock instant savings with Member Prices
Sign in
Learn more
Feedback

Mercure bh Retiro

4.0 star property
Hotel with a 24-hour business center, 5-minute walk to Andino Shopping Center

Choose dates to view prices

Photo gallery for Mercure bh Retiro

Reception
Flat-screen TV
Exterior
Reception
Terrace/patio
Mercure bh Retiro offers a sophisticated urban retreat in Retiro's center. Guests enjoy in-room WiFi and well-equipped coworking spaces or business center. The attentive staff receives consistent praise, and visitors appreciate the convenient dry cleaning services.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, free WiFi

Standard Room

8.8 out of 10
Excellent
(29 reviews)

Highlights

Flat-screen TV
Private bathroom
Rainfall showerhead
Hair dryer
Coffee/tea maker
Minibar
Desk
In-room safe
  • Sleeps 2
  • 1 Queen Bed

You may also like

Ad
Rooftop bar

Hilton Bogota

Chapinero
  • Pool
  • Spa
  • Pet friendly
  • Parking included
9.2 out of 10, Wonderful, 848 reviews
$122 nightly
The price is $122
Nov 14 - Nov 15
All taxes and fees included in total
Hilton Bogota
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Calle 80 N. 10 -11, Bogotá

What's nearby

  • Andino Shopping Center - 3 min walk - 0.2 miles
  • El Retiro Shopping Centre - 3 min walk - 0.2 miles
  • Virrey Park - 13 min walk - 0.7 miles
  • 93 Park - 3 min drive - 1.2 miles
  • Movistar Arena - 6 min drive - 2.9 miles

Getting around

  • Estación Usaquén Station - 13 min drive
  • La Sabana de Bogotá Station - 27 min drive
  • El Dorado Intl. Airport (BOG) - 37 min drive

Restaurants

  • ‪Pizzardi Artigianale - ‬3 min walk
  • ‪La Biferia Steak House - ‬2 min walk
  • ‪The Wine Store - ‬3 min walk
  • ‪El Francés - ‬1 min walk
  • ‪Taqueria Don Clemente - ‬2 min walk

About this property

Mercure bh Retiro

Upscale hotel near Andino Shopping Center
Close to 93 Park, Mercure bh Retiro provides amenities like dry cleaning/laundry services and a 24-hour business center. Stay connected with free in-room WiFi.
Additional perks include:
  • Continental breakfast (surcharge), airport drop-off service (surcharge), and coworking spaces
  • A front-desk safe, a 24-hour front desk, and tour/ticket assistance
  • An elevator and smoke-free premises
  • Guest reviews say great things about the helpful staff and location
Room features
All 53 rooms include amenities such as free WiFi, safes, and minibars.
Extra amenities include:
  • Rainfall showers, hair dryers, and shampoo
  • Coffee/tea makers, daily housekeeping, and desks

Similar properties

Reception

GHL Hotel Hamilton

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 828 reviews
$74 nightly
The price is $74
Nov 15 - Nov 16
GHL Hotel Hamilton

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle (surcharge)
  • Onsite parking available only on request
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 6:00 AM to 9:00 AM for a fee: COP 40,000 for adults and COP 40,000 for children

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately COP 40000 for adults and COP 40000 for children
  • Airport shuttle fee: COP 91000 per vehicle (maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure bh Retiro Hotel
Mercure bh Retiro Bogotá
Mercure bh Retiro Hotel Bogotá

Frequently asked questions

Is Mercure bh Retiro pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mercure bh Retiro?

As of Nov 2, 2025, prices found for a 1-night stay for 2 adults at Mercure bh Retiro on Nov 7, 2025 start from $82.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Mercure bh Retiro?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure bh Retiro?

Check-out is at 11:00 AM.

Does Mercure bh Retiro provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport. A fee of COP 91000 per vehicle applies.

Where is Mercure bh Retiro located?

Located in Zona Rosa, this hotel is within a 5-minute walk of El Retiro Shopping Centre and Andino Shopping Center. 93 Park and Unicentro Bogotá are also within 3 mi (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Mercure bh Retiro Reviews

9.0

Wonderful

9.2

Cleanliness

8.4

Amenities

9.0

Staff & service

9.0

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 158 out of 255 reviews
Rating 8 - Good. 70 out of 255 reviews
Rating 6 - Okay. 14 out of 255 reviews
Rating 4 - Poor. 2 out of 255 reviews
Rating 2 - Terrible. 11 out of 255 reviews

Reviews

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable place to stay especially for the price.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Location is safe and secure ! Great staff ! Will stay again !
Stayed 1 night in Jun 2025

10/10 Excellent

jordy justice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 7 nights in Jul 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities
Very nice hotel. Convenient location. Would be nice if they had air conditioning. But at least the provided a fan
Stayed 3 nights in Jun 2025

10/10 Excellent

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 3 nights in May 2025

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 4 nights in Mar 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was super friendly, the rooms were vert clean, and the location was very convenient, close to the T zone and some malls
Stayed 14 nights in Nov 2024

6/10 Okay

Christian

Liked: Cleanliness
Disliked: Staff & service
Did not let you know about tax refund for tourists? Overcharge for essentials such toothpaste or toothbrush.
Stayed 1 night in Jul 2025

8/10 Good

VLADIMIR

Liked: Cleanliness, staff & service
Nice area, close to many good restaurants and malls. The only problem for me was no aircon. The weather was ok, but if it was hot...
Stayed 2 nights in May 2025

8/10 Good

ANGELA

Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect for two days of work in the city, Clean and comfortable and very friendly staff. I felt very safe in the area and slept well in the room.
Stayed 1 night in Jan 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, and excellent location
Stayed 5 nights in Mar 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and helpful staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent everything
Stayed 2 nights in Jan 2025

10/10 Excellent

Juan

Liked: Amenities
Good facilities and kind staff.
Stayed 3 nights in Feb 2024

10/10 Excellent

Tany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location! Excellent.
Stayed 2 nights in Jul 2024

10/10 Excellent

Bradley

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice hotel, the guys at front desk are very rude!

We booked for 4 days but left early, the guy at the front desk was rude. I had to argue just to get a second key
Stayed 4 nights in Mar 2025

10/10 Excellent

Xiomilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the property a lot and I would stay there again next time I visit Bogota. The area is safe, there are a lot restaurants and shopping mall at a walking distance. The employees at tge hotel are very nice and helpful

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love the location, the cleanliness, and the staff here. The breakfast is delicious with a new hot option daily (eggs, arepas, tamals, chicken burritos, rice & beans) as well as a buffet of meats, cheeses, fruit, juices, coffee, hot chocolate, cereals, yogurts etc.

8/10 Good

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, good service. The only thing is… the bed is uncomfortable.
Stayed 12 nights in Sep 2022

8/10 Good

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
I've been here on another occasion. Both times good experience
Stayed 3 nights in Apr 2024

8/10 Good

Andrés

Liked: Staff & service
It was ok, but not really good. I have been in other BH hotels in Bogotá which are far more better than this one.
Stayed 3 nights in May 2024

8/10 Good

wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly in general. The breakfast was alright, everyday is different menu. Be mindful there's no heater nor AC. It can get cold in the morning. No issue with safety.
Stayed 4 nights in Sep 2022

4/10 Poor

Gabriel

Rooms are very small. No AC and the rooms are very hot. Staff wasn’t very friendly
Stayed 3 nights in Oct 2023

2/10 Terrible

Johan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience. The lock on my door didn't work, and after 2 failed attempts at repairing it, I insisted on a new room. However the lock did not work on the door of the 2nd room! There was no acknowledgment by the staff that this was even a problem (in central Bogotá), and I was treated like I was being inconvenient. There was no hot water in the whole hotel for an entire morning - again no apology. The staff would all benefit from customer service training. It's remarkable this hotel has a 5 star rating, the whole experience was more 2 star at best. My advice is to avoid this hotel. I am seriously re-thinking my NH loyalty status.
Stayed 1 night in Dec 2024

4/10 Poor

william

Disliked: Staff & service, amenities, property conditions & facilities
My problema began at check in when the front desk staff displayed how obnoxious they could be. The room safe wasn’t working, despite my repeated claims that I needed it fixed. The only solution was for me to move everything to another room, which was incredibly inconvenient. The wifi was consistently weak, and calls to tech support went into the proverbial customer service loop. The room itself was really dated, and I was given a dirty look when I asked why the coffee pods weren’t replenished. Breakfast is really basic. To top this off, two water pipes burst, one in the lobby and one right outside my door, and the solution at night was to collect the eater in a large trash can that was as noisy as a running shower, and during the day, non-stop hammering. I had paid in advance and decided to cut my stay short. Expedia’s customer service was notoriously crappy too. I wouldn’t stay at this place again even if they paid me. Travelers beware!
Stayed 7 nights in Nov 2023