4/10 Poor
Emily M.
Dec 7, 2020
Liked: Check-in, communication, location, listing accuracy
Disliked: Cleanliness
Lovely Cabin; Cleanliness Issues
We really enjoyed our stay at this cabin. It’s in a really good location and it’s really pretty inside and out. Very close to Hochatown and the lake. Decor was nice and we enjoyed the hot tub.
That said. We had some issues with the cleanliness of the property.
The living room was very clean. As was the kitchen. However my initial impression of my bedside table in the bedroom was that it was dusty and it was very obvious they hadn’t removed the decor on top and briefly cleaned it. Upon further inspection the candelabras were covered in dust. To the point that I could legibly write on them. No big deal.
But then the next morning when we woke up to make coffee...coffee grounds and filter STILL IN THE COFFEE MACHINE from the previous guest!
Obviously I was not happy cleaning out someone else’s coffee grounds and messaged the property manager. No immediate response. But then she just showed up at the door about an hour later. Asked if there was anything she could do. I said no. Just that I wanted to relay these findings as feedback. I was given an explanation that they hadn’t realized the property needed to be cleaned d/t a scheduling error on their side and they had to rush to get it ready for us. Not sure how that was supposed to make me feel better?? Especially when I saw like a week worth of dust in multiple places.....(top of mantle, picture frames, light fixtures, decor, etc). And honestly. If we weren’t currently in a global pandemic I wouldn’t care. Mistakes happen. But if you’re going to continue to host guests during a pandemic, cleanliness should be a priority! And the coffee maker should be cleaned in between guests...I don’t wanna touch someone else’s day old coffee grounds. Gross.
Other than that we really enjoyed our stay! It is the perfect getaway for a couple. And we likely would return; when COVID isn’t an issue (since it’s clear we can’t trust the cabin to be cleaned very well). Hoping that based on this feedback it will be spotless for the next person :)
Other things to keep in mind if you’re going to stay here:
- there seems to be no bug prevention measures with regard to the back patio and mosquitos are like actively hanging out at the back door - bring bug spray!
- the trash bags are so flimsy that any box or hard plastic will rip them. Bring your own.
- No coasters (weird setting cups on the nice furniture)
-towels are scratchy. Bring your own if that bothers you.
Aside from that it was GREAT! :)
Emily M.
Stayed 2 nights in Nov 2020