"We arrived on a Sunday evening, and discovered that the electric blind on the window was broken. After trying to fix it, with no success, we were moved to another room and upgraded. Much appreciated, the staff were responsive and did their best to make things right for two tired travellers. The hotel is in a great location, with restaurants and shops right around the corner. Added advantage was being a block away from Rossio Square, where the Christmas market was in full swing. We would use this hotel when we come back to Lisbon, so convenient for everything."
