Acero Marka Waterfall Tours

Está bastante bien, buen servicio buen desayuno… lo único que no me gustó es que el baño es bastante pequeño

Overall, this is a three ⭐️⭐️⭐️star Hotel 🏨. It is an older hotel. I do believe the back in the days it was a very good hotel. Right now: 1. The beds are old, hard and uncomfortable. You can feel the springs. I did not get one decent night sleep there. 2. The carpet is super old. Ripped in the middle of the room from one end to the other. 3. The tile in the bathroom is dirty and cracked. 4. Toilet don’t seem to work properly, so they ask you not to throw toilet paper down the toilet. 🤔 5. We had two beds, and there was only one outlet in between both beds, so anything you have to charge or plug-in has to be done at another part of the room. 6. Everything in the mini bar is astronomically overpriced. They have water at 35bs when you can buy it outside or get it delivered for 6bs. (I know that it’s more expensive one it’s inside the hotel, but for this Hotel, these prices are inexcusable) 7. You have to go through two flights of stairs in order for you to get to the parking lot, because the elevator doesn’t go down. So anything you bring you have to carry up. 8. The staff that work in the Room side were nice. I wish there was some company regulating these hotels that claim to be five ⭐️⭐️⭐️⭐️⭐️ stars because this hotel is definitely 1000% not five stars. And that is the reason for my complaint. They are a three star Hotel charging five star prices, and that’s where I have a problem. If they would have said it was a three star hotel, then I wouldn’t be complaining

Great rooms and very clean