Aymerich Castle

A mio parere, la struttura avrebbe bisogno di una ristrutturazione e di un rinnovamento generale. Inoltre, per una struttura che si presenta come di alto livello, sarebbe opportuno investire maggiormente nella formazione del personale. Ho avuto l’impressione che parte dello staff, molto giovane e con poca esperienza, non avesse sempre una chiara comprensione del proprio ruolo e degli standard di servizio richiesti. Credo che ci sia un ampio margine di miglioramento e che la struttura possa offrire un’esperienza decisamente migliore.

Forte Village is a family holiday paradise. I will preface this by saying we were fortunate enough to receive an upgrade to Le Dune on arrival so this review pertains to this part of the property. From the moment we arrived, the transition from check in to entering our room was flawless. The staff were extremely accommodating to our two babies in tow and were able to convert the day bed into an infant bed and also provided us with a cot for our younger baby. The standout for this resort is the wide variety of amenities, and whilst it is certainly a luxury resort, children are made to feel at the forefront of their ethos rather than an afterthought. My husband ended up being unwell during the trip and so the kids club ended up being an absolute lifesaver for me! It even has a shallow pool which meant I could safely supervise both my babies while they went swimming there. Other exceptional amenities include the multiple pool, including an absolutely gorgeous main pool, the extremely beautiful and well equipped gym, and the diversity of restaurant options on site. The resort is connected to a crystal clear beach with direct beach access, which is particularly close at Le Dune. Finally, the staff made this experience exceptional. I cannot thank enough the kindness of all the reception staff at Le Dune, especially Giulia, who was checking in on us on a daily basis. All the staff at the kids club were amazing - especially Sara and Valentina!

Best nights sleep in years!