Title: Comfort Inn Plano-Dallas Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=9126&destination=Plano%2C+Texas%2C+United+States+of+America&selected=42985&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Comfort Inn Plano-Dallas Travelers can recharge with a refreshing swim in the pool or maintain their workout routine at the 24-hour gym, while attentive staff ensures a seamless stay ## Photo gallery for Comfort Inn Plano-Dallas ![Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes - Comfort Inn Plano-Dallas (Plano)](https://images.trvl-media.com/lodging/1000000/50000/43000/42985/57934fb5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room safe, desk, laptop workspace, blackout drapes - Comfort Inn Plano-Dallas (Plano)](https://images.trvl-media.com/lodging/1000000/50000/43000/42985/1ea38a78.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Comfort Inn Plano-Dallas (Plano)](https://images.trvl-media.com/lodging/1000000/50000/43000/42985/58543cbc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Comfort Inn Plano-Dallas (Plano)](https://images.trvl-media.com/lodging/1000000/50000/43000/42985/c23b8e2d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free on-the-go breakfast on weekdays - Comfort Inn Plano-Dallas (Plano)](https://images.trvl-media.com/lodging/1000000/50000/43000/42985/ada82d00.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the heart of Plano, Comfort Inn Plano-Dallas welcomes guests with convenient to-go breakfast options. The property features a swimming pool for relaxation and a 24-hour business center for those needing to catch up on work while traveling. ## Reviews 6.8 ## Popular amenities - Breakfast included - Pet friendly - Parking included - Free WiFi - Air conditioning - Gym ## Check prices for these days [Tonight ](https://www.expedia.com/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=42985&PinnedHotelID=42985&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=42985&PinnedHotelID=42985&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.com/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=42985&PinnedHotelID=42985&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=42985&PinnedHotelID=42985&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=42985&PinnedHotelID=42985&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=42985&PinnedHotelID=42985&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=42985&PinnedHotelID=42985&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=42985&PinnedHotelID=42985&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Standard Room, 1 King Bed, Non Smoking ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/50000/43000/42985/4e2eab74.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking - 380 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Queen Beds, Non Smoking ![Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/50000/43000/42985/57934fb5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Non Smoking - 380 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 1 King Bed, Accessible, Non Smoking ![Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/50000/43000/42985/5eff29b0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible, Non Smoking - 380 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed, Accessible, Non Smoking ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/50000/43000/42985/b5877ab3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible, Non Smoking - 380 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![Lobby lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/200/151/8c8bd250_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott Dallas Plano Parkway at Preston Road Plano - Pool - Pet friendly - Free WiFi - Restaurant 8.6 Excellent 1,002 reviews $101 nightly $114 total Apr 5 - Apr 6 Total with taxes and fees [](https://www.expedia.com/Dallas-Hotels-Courtyard-By-Marriott-Dallas-Plano-Parkway-At-Preston-Road.h151.Hotel-Information?chkin=2026-4-5&chkout=2026-4-6&rm1=a2®ionId=178253&destination=Dallas (and vicinity)&destType=MARKET&latLong=32.78266,-96.79844&searchId=1c06d522-320c-478b-bad0-1b1bcf2ee092&top_cur=USD) Ad ![Lobby lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/50000/43000/42978/e84d68fb_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fairfield Inn & Suites Dallas Plano Plano - Pool - Breakfast included - Free WiFi - Air conditioning 8.2 Very Good 776 reviews $89 nightly $101 total Apr 5 - 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Pool - Breakfast included - Pet friendly - Parking included 8.6 Excellent 648 reviews $113 nightly $127 total Mar 31 - Apr 1 Total with taxes and fees [](https://www.expedia.com/Dallas-Hotels-Residence-Inn-By-Marriott-Dallas-PlanoLegacy.h119117.Hotel-Information?chkin=2026-3-31&chkout=2026-4-1&rm1=a2®ionId=178253&destination=Dallas (and vicinity)&destType=MARKET&latLong=32.78266,-96.79844&searchId=1c06d522-320c-478b-bad0-1b1bcf2ee092&top_cur=USD) ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDallas-Hotels-Comfort-Inn-Plano-Dallas.h42985.Hotel-Information)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDallas-Hotels-Comfort-Inn-Plano-Dallas.h42985.Hotel-Information) ## About the neighborhood Plano is home to Comfort Inn Plano-Dallas. Shops at Willow Bend and The Shops at Legacy are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Adventure Landing and WhirlyBall. Check out an event or a game at Main Event, and consider making time for Hawaiian Falls The Colony, a top attraction not to be missed. [Visit our Plano travel guide](https://www.expedia.com/Plano.dx9126) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C33.02225%2C-96.79308&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=wTEL413Ynd4s0kqH3ZjBHvSivxY=) 4901 Old Shepard Place, Plano, TX, 75093 ### What's nearby - ![Sunny view of the sign of The University of Texas at Dallas](https://images.trvl-media.com/place/6081995/a6c53ad2-25b7-4f3f-8153-3266b1f12081.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) University of Texas at Dallas 7 min drive \- 4.9 miles - ![Dallas_TheShopsatLegacy_6228580-1](https://images.trvl-media.com/place/6228580/c049cdcd-10a7-4ae1-9859-e1b0d384f071.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) The Shops at Legacy 9 min drive \- 9.2 miles - ![Dallas_GalleriaDallas_500861-1](https://images.trvl-media.com/place/500861/94d53489-802d-4106-94d9-d0e860c87acb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Galleria Dallas 10 min drive \- 10.8 miles - Baylor Scott & White The Heart Hospital 10 min walk \- 0.6 miles - Cinemark Central Plano 5 min drive \- 1.6 miles ### Getting around - UT Dallas Station 7 min drive - Dallas Medical-Market Center Station 22 min drive - Love Field Airport (DAL) 32 min drive ### Restaurants - McDonald's 11 min walk - Starbucks 5 min walk - Chili's Grill & Bar 11 min walk - Blue Goose Cantina 14 min walk - Panera Bread 9 min walk ## About this property ### Comfort Inn Plano-Dallas Hotel near Baylor Scott & White The Heart Hospital Located close to Shops at Willow Bend and Adventure Landing, Comfort Inn Plano-Dallas provides free to-go breakfast, laundry facilities, and a 24-hour gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center. You'll also enjoy the following perks during your stay: - Free self parking - Express check-out, an elevator, and luggage storage - A 24-hour front desk, a front-desk safe, and a TV in the lobby - Guest reviews give top marks for the helpful staff Room features All 131 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs. Extra amenities include: - Bathrooms with tubs or showers and free toiletries - 50-inch LCD TVs with premium channels - Wardrobes/closets, refrigerators, and microwaves ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/1000000/10000/400/307/e7a1dfed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quality Inn West Plano - Dallas Plano - Breakfast included - Parking included - Free WiFi - Air conditioning 8.2 Very Good 819 reviews $65 nightly $74 total Apr 28 - Apr 29 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-28&endDate=2026-04-29&selected=307&PinnedHotelID=307&HadPinnedHotel=true®ionId=-1&adults=2) ![Free full breakfast](https://images.trvl-media.com/lodging/1000000/20000/12300/12213/547c1136.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Baymont by Wyndham Plano Plano - Pool - Breakfast included - Parking included - Free WiFi 6.4 1,002 reviews $58 nightly $65 total Apr 6 - Apr 7 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=12213&PinnedHotelID=12213&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/210000/205300/205293/31b5abec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Extended Stay America Suites Dallas Plano Plano - 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Plano Northeast Plano - Pet friendly - Parking included - Free WiFi - Air conditioning 7.4 Good 1,003 reviews $55 nightly $62 total Mar 31 - Apr 1 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=996162&PinnedHotelID=996162&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/10000/4400/4346/w3500h2334x0y0-3c033125.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Motel 6 Plano, TX - West - Frisco Plano - Pet friendly - Parking included - Free WiFi - Air conditioning 6.6 994 reviews $55 nightly $62 total Mar 31 - Apr 1 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=4346&PinnedHotelID=4346&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-11&endDate=2026-04-12&selected=42985&PinnedHotelID=42985&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=42985,307,12213,205293,74401) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: WiFi (surcharge) ### Parking and transportation - Free uncovered self parking on site - Wheelchair-accessible parking and van parking available ### Food and drink - Free on-the-go breakfast available on weekdays 6:00 AM to 9:00 AM ### Things to do - 24-hour gym - TV in common areas ### Family friendly - In-room microwave - In-room refrigerator - Laundry facilities - Pool gate ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) ### Business services - 24-hour business center ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Assistive listening devices - Braille/raised signage - Elevator - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible van parking ### More - 1 building - 5 floors - Built in 1996 ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 50-inch LCD TV with premium cable channels ### Food and drink - Coffee/tea maker - Microwave - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Desk chair - Free local calls - Heating (climate-controlled) - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Early check-in subject to availability Contactless check-in available Late check-in subject to availability Minimum check-in age: 21 ### Check-out Check-out before 11:00 AM Contactless check-out available Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 100 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 25 lbs per pet) ### Children and extra beds Children are welcome Children can stay for free if using existing beds when occupying the parent or guardian's room Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 100.00 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Pet fee: USD 100 per pet, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Dallas Hampton Inn Hampton Inn Dallas Hotel Plano-North Hampton Inn Plano-North Hampton Inn Plano-North Dallas Hampton Inn Plano/North Dallas Hotel Plano Plano Hampton Inn Hampton Inn Plano-North Dallas Hotel Hampton Inn Dallas Hotel Hampton Inn Dallas ## Frequently asked questions ### Is Comfort Inn Plano-Dallas pet-friendly? ### How much does it cost to stay at Comfort Inn Plano-Dallas? ### How much is parking? ### What time is check-in at Comfort Inn Plano-Dallas? ### What time is check-out at Comfort Inn Plano-Dallas? ### Where is Comfort Inn Plano-Dallas located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Comfort Inn Plano-Dallas Reviews 6.8 All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 6.8 Cleanliness ### 6.6 Amenities ### 7.4 Staff & service ### 6.4 Property conditions & facilities 10 - Excellent 207 8 - Good 61 6 - Okay 45 4 - Poor 48 2 - Terrible 136 ## Reviews Verified ### 2/10 Terrible #### Teresa Mar 17, 2026 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities There was no hot water at all in the hotel. The fire alarm went off at 11 PM. It did not stop until 1 AM. It was horrible. Nobody was interested in helping and no hot water to take a shower. ##### Teresa Stayed 1 night in Mar 2026 Verified ### 4/10 Poor #### Karen Mar 15, 2026 Disliked: Amenities, property conditions & facilities There was no hot water running, pool was filthy ##### Karen Stayed 1 night in Mar 2026 Verified ### 2/10 Terrible #### Crystal Mar 11, 2026 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Ac didn’t work in the first room they gave us then there were roaches in the 2nd room. Hallways smelled like smoke. Whole place was a disaster. We checked out immediately and asked for a refund. ![](https://a.travel-assets.com/ugc/hotel-reviews/df66ae29-5919-4050-b7a8-292188700c08-1773215389839.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Crystal Stayed 1 night in Mar 2026 Verified ### 2/10 Terrible #### Hüseyin Mar 6, 2026 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities There was hair on the beds and the floors weren't very clean inside the room. ##### Hüseyin Stayed 1 night in Mar 2026 Verified ### 2/10 Terrible #### Hüseyin Mar 6, 2026 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities There was hair on the beds and the floors weren't very clean inside the room. ##### Hüseyin Stayed 1 night in Mar 2026 Verified ### 2/10 Terrible #### ULAS OZGUR Feb 5, 2026 Disliked: Cleanliness, amenities, property conditions & facilities Rooms need serious maintenance ##### ULAS OZGUR Stayed 2 nights in Feb 2026 Verified ### 8/10 Good #### Loveena Feb 3, 2026 Liked: Cleanliness We had a great stay. ##### Loveena Stayed 5 nights in Jan 2026 Verified ### 4/10 Poor #### Alethia Jan 29, 2026 Disliked: Cleanliness, amenities, property conditions & facilities My room was okay, but the hotel over all was not that clean. They did not have a vending machine like it states on online. They had all the chips in a bucket. ##### Alethia Stayed 2 nights in Jan 2026 Verified ### 10/10 Excellent #### Lance Jan 1, 2026 Liked: Cleanliness, staff & service, property conditions & facilities Great experience. ##### Lance Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Paubel Dec 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ok ##### Paubel Stayed 2 nights in Sep 2025 Verified ### 2/10 Terrible #### Theresa Dec 14, 2025 Disliked: Cleanliness, staff & service, amenities It smelled like smoke and the smoke detector was unplugged. I feel like I shouldn't have to pay as much as I did I would like a refund. ![](https://a.travel-assets.com/ugc/hotel-reviews/83fcbf0b-a87b-4f8b-a67d-247ca77ffd9b-1765754050322.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Theresa Stayed 1 night in Dec 2025 Verified ### 2/10 Terrible #### Sylvia Dec 10, 2025 Disliked: Cleanliness This place was not what I thought . I should have walked out and left when I arrived but I was out of town with work . Staff was not friendly. Elevator was down the whole 2 days I fret and stayed there due to I was out of state didn’t know area . Over half of staff couldn’t speak English. I normally don’t give negative reviews but this totally irritated me. The staff stated they only had rooms way on 4th floor per elevator was down. I had to walk up 4 flights of stairs with a bad knee . Young guys i asked if they could help which carried my luggage and computers. I’d never made it. I felt stuck due to walking down steps and having to come back up 4 flights . Stayed in room the entire stay . I’m totally irritated . At least be professional and courteous. Comfort Inn in my state was very clean and staff was friendly. This place looked like ghost town. Not that many vehicles at all in the parking lot but sold out other floors . I get it this may be considered extended stay with whatever living there . Totally apolled and stepped down to even stay there. Loud noise of folks arguing all night . I almost just left and threw my luggage down the stairs but I had computer equipment the same night I checked in . Called housekeeper to get me some towels and come get trash . The individual didn’t dump trash . Was horrible. Trash stayed in room the whole time . Totally unsanitary . Dust everywhere in bathroom . I had sanitizer I threw in shower uhhh I’m tired of discussing this nightmare ##### Sylvia Stayed 2 nights in Dec 2025 Verified ### 2/10 Terrible #### Gloria Dec 9, 2025 Disliked: Cleanliness, staff & service, amenities 332 room number The restroom, the bathtub the water wouldn’t go down The heater wasn’t working and wires were exposed The interior is falling apart walls are all messed up No remote and code internet,try to call downstairs no answer!!! Elevator is not working had to walk three flights of stairs to our room 😡 The icemaker wasn’t working I spoke to Nelson in morning and told him all the problems we had with his hotel he only said sorry!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/c6273c9c-94aa-468d-9909-007f72befa7d-1765306507615.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1a00ccd4-2758-4716-910b-7ae8015cf6d2-1765306506367.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/54606a11-3913-4b52-8862-af9496ef6ae1-1765306506342.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f0634f66-bb14-4e10-aae2-8c4247f6d213-1765306507724.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gloria Stayed 1 night in Dec 2025 Verified ### 2/10 Terrible #### Jasmine Dec 9, 2025 Disliked: Cleanliness, amenities, property conditions & facilities The room smelled like fresh cigarettes. There were stains on the carpet, on the bed and the lamp. Every single piece of furniture was visibly dirty. The towels that were provided were dirty and had hair on them. We had to go buy our own towels, cleaning supplies and air fresheners. To top it all off, there was a lipstick kiss stain on our door. The stay was absolutely terrible. And will never be back. ![](https://a.travel-assets.com/ugc/hotel-reviews/df66ff96-c913-47ad-a9c9-caefd3c1cdd9-1765251236871.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fed70b81-b435-49e7-976b-d81cb63ad123-1765251236677.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/152f80d3-f679-4692-96cb-3dc5ee8bed51-1765251236949.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0756a911-4ca6-4166-95d4-5bac27d7431a-1765251237218.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jasmine Stayed 1 night in Dec 2025 Verified ### 4/10 Poor #### Dale Dec 7, 2025 Disliked: Property conditions & facilities I went to my room, no door knob/lock. Next room, no remote and tv didn't work. Next room, tv didn't work. Next room, heat didn't work. Finally 5th try, everything worked. Terrible experience. At 1 point the front desk guy said do you need a tv? Really? What else is there to do in a hotel room? Run don't walk from this place. Wasn't even offered some kind of discount for the repeated inconvenience. ##### Dale Stayed 1 night in Dec 2025 Verified ### 2/10 Terrible #### Miriam Dec 1, 2025 Liked: Staff & service Disliked: Cleanliness Servicios, desayuno personal ##### Miriam Stayed 5 nights in Nov 2025 Verified ### 4/10 Poor #### ravi prakash Nov 28, 2025 Elevator didnt work rooms are not that clean and smell got room at 5th floor ##### ravi prakash Stayed 1 night in Nov 2025 Verified ### 2/10 Terrible #### Cele Nov 26, 2025 Disliked: Cleanliness, property conditions & facilities Los elevadores no servian tuve que suvir por las escaleras hasta el cuarto piso. Los baños muy malos y el mini freezer que tiene el cuarto no sierra la puerta. ##### Cele Stayed 1 night in Nov 2025 Verified ### 2/10 Terrible #### Rachel Nov 24, 2025 Disliked: Cleanliness, staff & service, amenities This stay was a nightmare! The elevators didnt work, there were no vending machines & ice machines did not work. Eventually there was no runnin water! Or carport lights, so basically your just paying for a bed to sleep in. ##### Rachel Stayed 6 nights in Nov 2025 Verified ### 4/10 Poor #### Uriah Nov 24, 2025 Disliked: Cleanliness, amenities, property conditions & facilities The elevator was broken, cigarette burns in the toilet seat, ashes smeared into the walls everywhere, the whole 4th floor smelled like cigarettes, there was blood on the lamp shade, beer cans and trash in the hallways thrown around, I wouldn’t stay here again. It was quiet over night though. ##### Uriah Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### Esmeralda Nov 20, 2025 The room was clean and spacious. Bed was very comfy and staff were polite. Easy check in. ##### Esmeralda Stayed 2 nights in Nov 2025 Verified ### 2/10 Terrible #### Lavanya Nov 17, 2025 Disliked: Cleanliness, amenities, property conditions & facilities The elevator was not working and rooms were available only on the 5th floor. We were not informed before checking in about it. Had to climb stairs with luggage. The bedsheet had hole in it. Shampoo bottle was empty in the room. The staff was also not helpful. ![](https://a.travel-assets.com/ugc/hotel-reviews/b5c5f7a6-3253-424f-b382-6ee92ce2be94-1763341870671.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lavanya Stayed 1 night in Nov 2025 Verified ### 8/10 Good #### Sylvie Nov 10, 2025 Liked: Cleanliness, amenities Great staff. Helpful and accommodating. Need are hard. Was hard on our backs. Rooms clean. No hair blow dryer. ##### Sylvie Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Keidy Nov 10, 2025 Liked: Cleanliness, staff & service, amenities Excelente servicio d parte d todo el personal ##### Keidy Stayed 1 night in Nov 2025 Verified ### 2/10 Terrible #### Laquisha Nov 2, 2025 Liked: Staff & service Disliked: Cleanliness, amenities Bugs crawling around. 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