“Rooftop area is lovely! The breakfast is outstanding and all the staff go above and beyond. A really pleasant stay. Copacabana is a very lively area and you need to stay vigilant so the hotel is an oasis of calm.”
“Rooftop area is lovely! The breakfast is outstanding and all the staff go above and beyond. A really pleasant stay. Copacabana is a very lively area and you need to stay vigilant so the hotel is an oasis of calm.”
“Good rooms and friendly staff. Breakfast was excellent. Bar and other communal areas a bit basic but there are plenty of other options in the area. Would stay again.”
“Good rooms and friendly staff. Breakfast was excellent. Bar and other communal areas a bit basic but there are plenty of other options in the area. Would stay again.”
“1. Room had a bad smell.
2. There were still dust and white debris on the floor when I checked in.
3. Couldn't make a reservation for the massage as advertised.”
“1. Room had a bad smell.
2. There were still dust and white debris on the floor when I checked in.
3. Couldn't make a reservation for the massage as advertised.”
“The breakfast buffet was excellent. The staff really connected. Daniel, Mathias and Flora at the front desk really go out of their way to connect with guests and always have a smile on their faces. This was our second stay at the Windsor Excelsior and we are looking forward to coming back next year. ”
“The breakfast buffet was excellent. The staff really connected. Daniel, Mathias and Flora at the front desk really go out of their way to connect with guests and always have a smile on their faces. This was our second stay at the Windsor Excelsior and we are looking forward to coming back next year. ”
“Overall, I had a great stay. Despite having a view of the beach from my room and being next to an elevator, my room was quiet at night and I slept well. Breakfast was good and the staff were friendly. My only complaint was they didn’t clean my room a couple of days during the day but they quickly cleaned it when I brought this to their attention. I’d stay again. ”
“Overall, I had a great stay. Despite having a view of the beach from my room and being next to an elevator, my room was quiet at night and I slept well. Breakfast was good and the staff were friendly. My only complaint was they didn’t clean my room a couple of days during the day but they quickly cleaned it when I brought this to their attention. I’d stay again. ”