El Cedro Vacations from $914

Overall, the experience was great! Here are a couple of things that need attention: 1. Safety- On 8/24, a group of men knocked on our door. When I answered, one of them in a RIU shirt with no nametag said in Spanish that they were there to remove a sensor. He had to use his phone to translate. When I told him and the others, "Uno momento", I called the front desk and they were sending security as there was no know workers to be doing that task. Security never arrived. We waited about an hour and then left the room. This was very uncomfortable as a woman with her 18 yo daughter. 2. During the Circus show, there was a background of 2 white girls on balance beams. I found it offensive as no one in the show was white and there were no balance beams. It would be more appropriate to have a background of the ocean or a circus tent. 3. Food - there were not a lot of selections at the restaurants, and it was even more challenging for me given my food restrictions. This could definitely be improved. thank you

Customer service is the best service

The place is huge! There is a lot of walking to get to and from restaurants, pools, etc. there are golf carts to rent and train stations (golf carts operated by staff) that would take you around the property but most of them were full and usually would have to wait for about 10 minutes. Most staff were friendly but some (specially in the pool area) seemed to be annoyed to be there. The jacuzzi tub in my room was dirty, I noticed it the second day I was there and decided not to call since I was leaving the next day.

This was the best vacation I have ever had!! The service was excellent!! My server Jhonny and Delvin were perfect. So catering and kind to my every needs!! I LOVE LIVE AQUA PUNTA CANA!!