2/10 Terrible
Ashley C., Katy, Texas
28 ago. 2024
No le gustó: Limpieza
Poor Service/ SEVERAL House Issues
We will never stay at this house ever again. We will also never be booking with 979 rentals moving forward. Little to no communication. Empty promises, and SO many issues with this house that were not addressed. This house needs to some serious TLC before anyone else stays here. Oven does not work so most of our food went to waste. The team did not fix this during our week long stay. The toilet handle in the first bedroom was broken. Wifi was so slow that we had to purchase a hotspot to work for the week. The patio lights upstairs and downstairs did not work.. We had to climb on a ladder to get to the cord to plug them in. Maintenance did fix the upstairs string lights however. There was sitting brown/blackish water under the kitchen sink. The TV in the main room has lines going straight through the picture as if the TV was going out any minute. And we got our “check-out instructions “ sent to us via email 5 hours before we needed to be checked out. Had I not checked my email that morning we wouldve had no clue what rules we were to follow. And on top of this we were told that maintenance/finance would be getting with us on Monday for a solution and we were left hanging with no response/text/call/ or email. This house needs to be removed from the VRBO site until it can comfortably accommodate stays longer than 2 days.
Ashley C.
Se hospedó 6 noches en agosto de 2024