2/10 Terrible
Cindy W.
19 jun. 2025
No le gustó: Limpieza
Not happy with my stay.
10 days before my stay I got an email from VRBO saying that they were working with the host on a “security concern”. When I tried to reach out to the host for confirmation he wouldn’t respond. I had to reach out to VRBO asking for my money back before they could get ahold of him. Vrbo wouldn’t give me a refund so we continued with our stay. Things were fine at first, but the master bed was horrible. There were two boards nailed in under the mattress that created a large hump in the bed. So two of us couldn’t sleep at all. Other beds were satisfactory.The second day of our stay we came home to a flood in the kitchen. Water was pouring out of the fridge ice maker. There was a half inch of water all around the fridge. And the large area rug was soaking wet. Once again, when I texted and called host , there was no response. When he answered through VRBO email he just said that it after business hours so he would send someone the next day. With help of neighbors ,We figured out how to turn the water off and cleaned up the best we could. Place was generally clean but I have a low score on cleanliness because we spent an hour of our vacation cleaning the mess up. Unacceptable. We didn’t get our money back. I would not stay here again!!!
Cindy W.
Se hospedó 3 noches en junio de 2025