Hegoalde Castle Hotels

"The hotel staff and service was exceptional and the breakfast option was well worth it. I felt very welcome and this hotel had a nice homey feel. Great location for walking distance to main areas but far enough away from any central noise. My only complaint would be the hot/cold fluctuations with the shower usage. Any time another unit was using the shower at the same time this affected the temperature quite a bit. Tip: shower during the day when not many other guests are around or shower very early or late in the evening."

"Best location in San Sebastián. Best viewing balconies for the fireworks during semana grande. Bed was very firm. Water pressure in shower was good. Great beach watching and walking distance from everything."

"10/10- We had the best stay at the Axel Hotel. They really thought of everything you could need for a comfortable stay. The staff was great, friendly, and informative. We also loved the location. Would definitely stay here again."

"Nice staff"

"Very comfortable and well designed; delightful roof terrace and breakfast dining. Spa on site also very good. 4/5 because of understaffing at breakfast; a bit of clearing / ordering / seating congestion and slightly ruffled waiters. "

"One of the few 5 star hotels in Bilbao center. Comfortable beds and pillows. Large bathroom. Rooftop bar is great. Hotel is literally across the street from the Guggenheim museum. Very close to the canal which has a great running and biking path along the sides. Walking distance to many restaurants. Service is very friendly. Overall a great stay."

"Clean and luxurious boutique hotel. "

"Staff were great and helpful "

"great room setup for the kids, overall great hotel"