Heliopolis Vacations from $1,059

To start off the location on hotels.com/expedia.com were incorrect. This hotel is on the Main Street which was very noisy and upsetting since we picked this property based on location. The rooms were not sound proof. Additionally, we had 3 rooms for our group and 2/3 were not cleaned. One had a bloody towel and the other had the bathroom supplies used/open. We also never received housekeeping automatically, which I did not mind but good to know if you like a clean room. The excursion team there did not support in cancellations which I was not happy about as someone from our party fell ill, he did not give us a refund at any capacity although we were promised a partial refund as the deposit was already paid to the tour operator, the GM did not give us a refund after multiple messages. Breakfast- Yes Breakfast is free but it is the same leftovers each day and unsure what most of it was. Nothing special compared to other hotels in the area. Some parts I liked was they gave a free water bottle each day, and the regular staff was overall friendly.

Youseff and Mohammed will take excellent care of you. Put your trust in them and don't forget to tip ....Big !! They deserve it.

I love the fact that I could see the pyramids from the the top floor where they serve free breakfast. The room was cold, but I guess it was because I came in March. So everything was great except for one staff member who was very nasty to me because I couldn’t understand her accent so I stayed far from her.

Todo espectacular, un View excelente hacia las pirámides

Would definitely recommend to others. Great experience