Karpacz Chalets

"The location was great, but we were a bit disappointed with the extremely soft mattresses. We even asked at the reception if they had any firmer ones, but were told that the entire complex uses the same type of mattress. Breakfasts were nice, and despite the large number of guests, the staff managed to keep everything well-stocked. The wellness area was great as well, but it’s a shame that although it’s supposed to be open until 10:00 PM, the staff started rushing us out at 9:49 PM — even though it would have only taken us one more minute to leave.I was also surprised that parking is charged separately and not included in the price of the stay."

"Dog friendly and air conditioned rooms. Walking distance to town centre. Swimming pool and sauna included at no extra cost which was a great way to relax after a day of exploring. Buffet style breakfast with lots of local food options to choose from."

"Lovely property perfect location and great food. The only fault I would say is the sofa bed not suitable for sleeping and the mattresses on the bed are so hard I was struggling to sleep.but overall perfect stay."

"A beautiful, modernly furnished hotel, perfectly clean, with very helpful staff, a rich selection of food for breakfast and dinner, and a wonderful wellness area."

"Excellent food served at the hotel restaurant and exceptional breakfast. Great views of the mountains. "

"Zasługuje hotel na 5 gwiazdek, potrzeba trochę więcej kelnerów przy śniadaniu, by nie siedzieć z brudnymi talerzami do końca przy stole "

"The main highlight is of course aquapark, nothing more impressive to look in this hotel. Despite 3-stars level the staff at the reception desk could be more friendly and customer-oriented. We had a chance to talk to Konrad and it was not the most pleasant one that we faced in our life. Beds are to soft and we had a back ache after the first night but this is individual and people who prefer soft ones may like it. Sauna area as well as the whole aquapark is closed after 8pm so this might be a disadvantage for adults wishing to use sauna in the evening. It's ok for a short trip like 3-4 days but I would not recommend this hotel for a longer stay."

"The hotel was exceptionally clean and pleasant, with a courteous and helpful staff and a wonderful spa. While spa services were not included in the price, this was not a significant issue due to the relatively low number of guests. The restaurant food was satisfactory, though not outstanding."

"Hotel and surroundings are are lovely. Breakfast selection was very good. The only negative thing was that they have seating area and games in corridor by some of the rooms. I was in one of those rooms. That meant i was woken up numerous times during late evening and night by people playing and being loud. I had called reception twice and after nearly an hour they had asked particularly loud group to move but after thst i gave up calling every time someone was loud. No other room was offered to me. Luckily i was there only 1 night."