Is Ritz Grand Hotel Mandalay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ritz Grand Hotel Mandalay?

Self parking is free at this property.

What time is check-in at Ritz Grand Hotel Mandalay?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Ritz Grand Hotel Mandalay?

Check-out is at noon. Late check-out is available for a fee.

Does Ritz Grand Hotel Mandalay provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per vehicle applies.

Where is Ritz Grand Hotel Mandalay located?

Situated in Mandalay, this spa hotel is 2.7 mi (4.3 km) from Yadanarpon Diamond Plaza and 2.7 mi (4.4 km) from Mahamuni Buddha Temple. Kuthodaw Pagoda and Mandalay Palace are also within 6 mi (10 km).

Ritz Grand Hotel Mandalay Reviews, Deals & Photos 2025

2/10 Terrible

YVES

Dec 12, 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Un épouvantable hôtel

Très mauvaise hôtel où je ne retournerai jamais. La chambre est sale, Il n’y a qu’une seule clé qui coupe tout lorsque vous sortez de la chambre. Les produits sont comptés, Le café n’est pas remis tous les jours. Le pire, c’est le carillon qui sonne toutes les 15 minutes pendant toute la nuit. Les petits déjeuners sont épouvantables avec du pain trop dur, aucun fruit comme l’ananas ou le fruit de la passion, Alors qu’on trouve ces fruits sur le marché, à quelques mètres de l’hôtel. Les pannes d’électricité sont quotidiennes. Le prix de l’hôtel est exorbitant en comparaison des autres établissements que nous avons fréquentés.

Stayed 5 nights in Dec 2024

8/10 Good

HIDETAKA

Apr 28, 2024

Liked: Staff & service

決して悪いということはありませんが、お値段はどの良さはないように思います。

Stayed 1 night in Apr 2024

10/10 Excellent

Nuttakul

Feb 4, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The rooftop bar is fantastic!

Stayed 1 night in Feb 2024

10/10 Excellent

Todd

Nov 30, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was convenient, safe and the staff friendly. Plenty of restaurants within a minutes walk or a 6 minute taxi ride. The hotel was also very clean, had a restaurant on lication andca soa.

Stayed 6 nights in Nov 2023

10/10 Excellent

Asumi

Oct 31, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very hospitality

Stayed 5 nights in Oct 2023

6/10 Okay

Jade

Mar 1, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay, not great location

A little far from the action in Mandalay. I stayed because I had a late flight in and was meeting friends. I thought it was arranged for me to stay in their room but apparently not, this was for sure their fault and not the hotels. However they paid around $50usd for the night and when we asked to have an extra bed or a cot it was going to be another $25usd. I arrived at 10pm and we were leaving at 5am. Because of the time it was going to take to get another bed set and I'd been traveling for 30+ hours I ended up just getting a room myself, I ended up booking online because it was way cheaper at $41usd than the price they could offer me. I asked if there was any way they could do a half rate because I wasn't getting into the room until 11pm and leaving at 5am, so $41usd for 6 hours seem outrageous. They wouldn't budge on the price at all. If it hadn't of been far from other accommodation and so late at night I would have gone and found someplace else. For the short amount of time I was in the room it was nice. I just think that with the location and so many other options available in Mandalay for better price with same amenities you can find better.

Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Feb 20, 2020

Liked: Cleanliness, staff & service, property conditions & facilities

Die Rooftobbar ist sehr schön, die Zimmer sind geräumig und ausreichend. Frühstück für mich, für so ein Hotel unterdurchschnittlich. Lage ist etwas ausserhalb, jedoch mit dem Scooter alles in 15min erreichbar. Würde es weiterempfehlen.

Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Feb 18, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Just been one night . Staff very kind and room very clean .

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Feb 4, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The restaurant on the top floor was a real blessing because 1) there is not very much around the hotel, and 2) because they served simple and tasty food.

Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Jan 31, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Security is really good for the rooms, this is a newer property so everything was working really well. Staff knew their work very well.

Stayed 1 night in Jan 2020

8/10 Good

Reg, Denmark, Iowa

Jan 31, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property is newer. Staff is excellent. Location is away from the city, so need to take a ride in a taxi to experience downtown. Did not have much to do after daily tours because of location. For some reason everyday about 6 am the power went off for a couple of minutes. Has a sky bar with great views of area.

Stayed 3 nights in Jan 2020

8/10 Good

Farnaz

Jan 26, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and spacious

The suns rise view from the hotel room was stunning. Also the WiFi was one of the strongest I’ve seen in Myanmar.

Stayed 2 nights in Jan 2020

10/10 Excellent

Heather

Jan 22, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and stay

My stay began with a really early check-in at 6am, which I really appreciated and also allowed me to watch the amazing sunrise from my room. The room was a great size, quiet and extremely clean. The bathroom was lovely too! The view from the Sky Bar and restaurant was amazing. I enjoyed dinner one night in the restaurant and the service was excellent. There was a great selection at breakfast too. I checked out at 5:30am and received a breakfast box for my boat journey to Bagan which was a lovely evening touch.

Stayed 2 nights in Jan 2020

8/10 Good

P, Sydney

Jan 16, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good roof top bar and view over the city Mandalay.

Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Jan 16, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good hotel but a bit far from city center and main palace

Stayed 2 nights in Jan 2020

10/10 Excellent

HO-JOON

Jan 11, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가격대비 좋아요~~. 종류는 많지 않지만 가격생각하면 밀족~~.

Stayed 3 nights in Jan 2020

10/10 Excellent

Sharvil

Dec 29, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really enjoyed our stay. The hotel staff was very friendly and helpful. There is a complimentary breakfast from 6-9 each morning which was a great start to the day. The hotel is about 2 km from the palace and located on a quiet street. Rooms were large and very clean. AC worked well and shower was great with good water pressure. Would absolutely recommend to everyone, great value for the price.

Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Dec 29, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place for a 1 night stop over.

Lovely staff. Roof top bar is sweet - considering there is not that much in Mandalay.

Stayed 1 night in Dec 2019

10/10 Excellent

youngsup

Dec 28, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean tidy well managed !

one of our co-worker stayed ther for few months. And this is the place where he can stay long-term. The owner staying in this hotel, and he take care well. Extreme clean, good breakfast (omelete), clean dishes. JB will def stay again here.

Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Dec 27, 2019

Liked: Cleanliness, property conditions & facilities, room comfort

とても清潔

出張で利用しました。車と運転手があったので、場所的な利便性はよくわかりませんが、フロント含め、英語がよく通じ、施設はとても清潔です。屋上階のバーも、騒がしい音楽をのぞけば悪くありません。早朝出発だったため、朝食はりようしませんでした。シャワーの水量や温度、トイレの水量も十分です。アメニティも必要なものはそろっていました。

Stayed 1 night in Dec 2019

8/10 Good

divina

Dec 4, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel itself is clean, the view is excellent, the food is good. The only thing that made me make a bad review was had a shower and had a very small stain on the towel due to a faded hair dye. The hotel staff insisted for us to pay 5,000 kyat. Towels are expected to have some dirts for we sometimes used it to wash feet, to wipe floors etc... had been traveling extensively and had been to probably a thousand plus hotels but had never met a scenario as that. If it had been big and would be considered unusable I would gladly pay for it. But aside from a very small area so faded you couldn’t even see it unless you look at it closely. Towels are expected to get dirty. The amount they ask for is not that would matter a lot. It’s the way they handled the situation. How much would they collect in a day for minicule situation as that. If you don’t have a treated hair or won’t used any of their available for the guest as part of what you pay for go ahead and stay in this hotel. But I would advice my friends and family to stay away to avoid similar situation. I was wondering later why I forgot to leave a tip in the room which I normally do and will just hand it over to them in the reception only to realized that this would happened. Likewise had some questions regarding airport whereabouts the staff could not even give an answer. When you catered for foreigners at least have someone available to help out customers.

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Nov 17, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I stayed in this hotel for three nights in November. Staff they were absolutely fantastic. I'm planning trips offered great suggestions and help me out either booking tickets or arranging early breakfast for when I was up early. The hotel was super clean and the gym downstairs was excellent. I've booked a hotel purely for the latter. A few things I would suggest though, be careful of the bar upstairs they listed cheap prices in local currency but I got charged in US dollars which inflated my bar bill. In regards to the soundproofing in the hotel it isn't fantastic so should you have noisy neighbours you might find yourself kept up late. In terms of distance form the town, it is a little way out. Use the GRAB app to order tuktuks or taxi's - otherwise you get ripped off 4k Kyat when it should be 2k Kyat.

Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Nov 16, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great rooms , terriffic staff and a great rooftop bar

Stayed 4 nights in Nov 2019

10/10 Excellent

Michael

Nov 12, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Neues Spitzenhotel

Sehr modernes neues Hotel, großes Zimmer tolle Rooftopbar mit schönen Blick über Mandalay

Stayed 4 nights in Nov 2019

10/10 Excellent

David

Nov 2, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes Hotel mit gutem Service

Schönes und sauberes Hotel. Nettes und hilfsbereite Servicepersonal. Schöne Rooftopbar mit leckerem Essen und Getränken.

Stayed 3 nights in Oct 2019

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