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San Rafael

3.5 star property

Choose dates to view prices

Consider a stay at San Rafael and take advantage of a terrace, a garden, and a library. Free in-room WiFi is available to all guests, along with laundry facilities and an outdoor entertainment area.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
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Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 8:00 AM

Early check-in subject to availability

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Children and extra beds

Children are welcome

Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: COP 10 per stay
  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
  • A damage deposit of COP 10 will be collected before check-in.
  • Deposit is payable by PayPal and is due within 48 hours of booking the reservation.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 8:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does San Rafael have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–8:00 PM.

How much does it cost to stay at San Rafael?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at San Rafael on May 26, 2026 start from $131, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is San Rafael pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at San Rafael?

Check-in start time: 2:30 PM; Check-in end time: 8:00 AM. Late check-in is available during limited hours.

What time is check-out at San Rafael?

Check-out is at noon.

Where is San Rafael located?

Situated in the historical district, this hotel is within a 10-minute walk of Magdalena River, Bolívar Stone, and Te Deum House. Church of the Immaculate Conception and Church of St. Francis are also within 15 minutes.

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Reviews

Reviews

9.8

Exceptional

10

Cleanliness

10

Location

10

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 23 out of 25 reviews
Rating 8 - Good. 1 out of 25 reviews
Rating 6 - Okay. 1 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

Reviews

Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, staff is great and well located
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place allowing for complete rest with an attentive and friendly and helpful team on all levels: mangement, reception, housekeeping ... Generous rooms and services, highly professional, too.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is so we'll located. We love the fact that was close to everything and also a good distance away from the busy streets. We loved the quiteness The staff was always friendly. We will definitely come back.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property very well kept. Breakfast was simple but good. Wish they had more options. Staff is very friendly and accommodating. Would love to come back and stay longer.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Travis

Fantastic. Absolutely beautiful hotel and wonderful service. Highly recommend!!
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Propiedad muy hermosa y todos muy amables.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alois

Liked: Cleanliness, staff & service, amenities
Hotel muy bonito en una casa colonial bien mantenida. Buena atención.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Augusto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mi experiencia en el Hotel San Rafael fue maravillosa. Quiero destacar la amabilidad de Katherine, Mariela y María, quienes hicieron que mi estadía fuera especial desde el primer momento. Personas atentas, cordiales y siempre dispuestas a ayudar. Gracias a ellas me sentí bien recibido y cuidado en todo momento. Sin duda, un servicio que merece reconocimiento y que invita a regresar.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Très bel hôtel et le staff (accueil et cuisine) excellent! Mais, le rapport qualité prix est très mauvais. En d'autres termes, pour ce prix on peut s'attendre à des biens meilleures prestations et services.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Dieter Ludwig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Erstklassig!

Das Hotel liegt einfach traumhaft direkt an der Uferpromenade, die Lage ist zentral, aber dennoch absolut ruhig. Das Personal ist sehr freundlich, wenn auch niemand English spricht. Schönes Ambiente. Sauberer Pool.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Jorge del

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonita propiedad
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

SERGIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar, lo único es que había zancudos en la habitación que se vuelven un poco molestos y no permiten que la experiencia sea perfecta.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar y localización
Stayed 1 night in Feb 2023
Verified

8/10 Good

Camilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El servicio y personal excelente. muy dispuestos a colaborar con las necesidades del huésped, incluso para actividades extras que no tienen que ver con el alojamiento y el servicio como hotel... muy recomendado
Stayed 2 nights in Jan 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente Hotel

Hotel muy limpio, bien ubicado, lencería impecable, el personal muy atento
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Claudia

Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Maria Angelica

Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Sonia

Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Maria Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Jesús

Stayed 5 nights in Sep 2023
Verified

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

CHRISTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019