Sugar Museum Tours

The staff was very courteous and friendly. However, the room we were assigned on the first night was quite a shock. The shower was located in the bedroom with only a single glass wall for separation. There was no sofa and only one chair in the room, as well as just one small bath towel provided. Overall, the room felt more like a closet than a proper hotel room. Given the price we paid, we expected a much more decent accommodation. The following day, I requested a different room, which we received that evening. This room was significantly better and met our expectations. That said, I believe a discount should have been offered for the first night, which unfortunately did not happen. Overall, the hotel is very clean and modern.

Very cool property. The rooms are cozy and elegant. The hotel is very centrally located, close to all the major tourist spots. Service is great.

Overall the Hotel Fleur de Ville was a very nice place to stay in Brussels in the City Center. It was an easy walk to the Grand Place and the Christmas Markets. The luxury shopping area on Bd.de Waterloo was a pleasant walk of about 15 minutes. Restaurants were plentiful and varied in the city center area. The hotel has a restaurant, but I did not eat there except for breakfast. The breakfast was adequate but somewhat limited in its variation. There were hot eggs, sausage and bacon as well as cereal, cold cuts and cheeses. The hotel had a small bar with some limits on what cocktails could be prepared. The rooms were large and well decorated. The bathroom was clean with almost instant hot water in the sink and shower. There were good black out drapes. Most travelers would probably have been happy with the central heat but for my wife and I the rooms were too warm. We resorted to turning the system off and opening the windows a bit in the evening to cool the room for a few hours before bed then closing them and leaving the central heat off at night. Outdoor temperatures were 30 - 35F at night. The staff were very friendly and helpful at the front desk, bar and at breakfast. My wife and I enjoyed our stay and would stay there again.