Breakfast, lunch, dinner served; international cuisine

Reviews of Travellers Beach Resort

3.5 out of 5
Travellers Beach Resort
Norman Manley Boulevard, PO Box 2575, Negril, Westmoreland

Reviews

8.8

Excellent

Rating 10 - Excellent. 571 out of 1000 reviews" "
Rating 8 - Good. 307 out of 1000 reviews" "
Rating 6 - Okay. 75 out of 1000 reviews" "
Rating 4 - Poor. 17 out of 1000 reviews" "
Rating 2 - Terrible. 30 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff are extremely friendly and accommodating. The atmosphere is amazing with entertainment every night. A great way to celebrate Mother's day.
Stayed 3 nights in May 2024

10/10 Excellent

Amanda

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This is our 2nd stay. Travellers is an amazing spot. Beautiful beach & water. Great staff. Grounds are maintained every day. Good room service. Clean, cool rooms. Rooms are spacious. Food is great. Pool is beautiful. Entertainment each night is nice. Cocktail hour was a hit.
Stayed 8 nights in May 2024

8/10 Good

Nicole

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Jesse

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around experience.
Stayed 1 night in Mar 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, Beautiful Beach, Clean rooms and great food! Will be back soon.
Stayed 3 nights in Mar 2023
Response from Jovanney on May 6, 2024
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our great service, beautiful beach, clean rooms, and delicious food. It was our pleasure to host you, and we can't wait to welcome you back soon for another fantastic stay. If there's anything special you'd like us to arrange for your next visit, just let us know. See you again soon!

10/10 Excellent

Myeia

Liked: Cleanliness, staff & service, property conditions & facilities
Went for my birthday and really enjoyed myself. Entertainment was wonderful, staff was amazing!! Beach was very relaxing! Will definitely stay again.
Stayed 5 nights in Apr 2024
Response from Jovanney on May 6, 2024
Happy belated birthday! We're thrilled to hear that you chose to celebrate such a special occasion with us and that you had a wonderful time. It's fantastic to know that you enjoyed the entertainment, found our staff amazing, and were able to relax on the beach.We're grateful for your kind words and delighted that you're already planning to stay with us again in the future. We can't wait to welcome you back for another fantastic experience. If there's anything special you'd like us to arrange for your next visit, whether it's for another birthday celebration or just to make your stay even more memorable, please don't hesitate to reach out.Thank you for choosing us to be a part of your birthday celebration, and we look forward to seeing you again soon!

2/10 Terrible

Michael

I took a chance since this place came HIGHLY recommended, but what a mistake! The first night mosquito almost killed me. I have mosquito bite every where. I asked the night when I checked in and I was told that the rooms where sprayed, but obviously that didn’t seems like the case. The following morning someone left a mosquito repellant at the door without me asking (Strange). Let’s get to the food, what a poor representation of Jamaican food! The fish had zero seasoning, I had to return it to the kitchen. I eventually checked out a day early, they apologized but I was never even offered my money back. Either way, I will never return!
Stayed 3 nights in Apr 2024
Response from Jovanney on May 6, 2024
We're truly sorry to hear about your disappointing experience during your recent stay. It's certainly not the impression we aim to leave on our guests, especially those who come highly recommended. We apologize for any inconvenience caused by the mosquitoes despite our efforts to address the issue promptly. Regarding the food, we regret that it fell short of your expectations and that you encountered difficulties with the seasoning. Your feedback is invaluable, and we will use it to make necessary improvements. We understand your decision to check out early, and we're sorry that we couldn't rectify the situation to your satisfaction. Please know that your concerns have been taken seriously, and we will work diligently to ensure that future guests do not encounter similar issues. We appreciate your feedback and hope to have the opportunity to regain your trust in the future.

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and food.
Stayed 1 night in Apr 2024

8/10 Good

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly. Hotel was clean. Great place to get away and relax.
Stayed 4 nights in Apr 2024

10/10 Excellent

Grace

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, friendly staff. Felt Safe. Love the ocean view 😊
Stayed 3 nights in Apr 2024

10/10 Excellent

Marvalyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and modern.need darker curtains
Stayed 1 night in Apr 2024

10/10 Excellent

Dana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at Travellers before and will continue to come back
Stayed 1 night in Apr 2024

8/10 Good

Felecia

Liked: Cleanliness, staff & service, amenities
The staff here is amazing. Everyone I’ve come across was very friendly, kind, professional and helpful. The room was relatively ok - dated but ok. Bathrooms could use some proper cleaning and updating but otherwise things were quite satisfactory for my short stay.
Stayed 2 nights in Apr 2024
Response from Jovanney on Apr 18, 2024
Dear Felecia,Thank you for sharing your experience with us! We're delighted to hear that our staff made a positive impression on you with their friendly, kind, professional, and helpful service. Your satisfaction is our top priority, and we're pleased to know that overall, your stay was satisfactory.We appreciate your feedback regarding the condition of the room and bathrooms. Rest assured, we take your comments seriously and will address them to ensure a more enjoyable experience for all our guests.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even better experience in the future. If there's anything specific we can do to enhance your next stay, please don't hesitate to let us know.

10/10 Excellent

Hany

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and the place makes you feel like home.
Stayed 2 nights in Apr 2024
Response from Jovanney on Apr 18, 2024
Thank you for your kind words! We're thrilled to hear that our staff made you feel at home during your stay. Creating a welcoming and comfortable atmosphere for our guests is always our top priority. We look forward to welcoming you back soon for another enjoyable experience!

10/10 Excellent

Hope

The resort is nice and close to beach.
Stayed 2 nights in Apr 2024

10/10 Excellent

Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and Romeo is top notch. I have known him for many years now and glad he is still there. Love staying at travellers because they have a gym and close to all restaurants and amenities and congratulations to the owners for keeping this property quaint. Can't wait to get back there. Also, a shout out to the security and lifeguard staff and especially Germaine as he is awesome.
Stayed 4 nights in Apr 2024
Response from Jovanney on Apr 18, 2024
Dear Louise,We're thrilled to hear about your positive experience during your stay at Travellers! It's wonderful to know that our staff, particularly Romeo, made your visit memorable. We'll be sure to pass along your kind words to him and the rest of our team. Thank you for appreciating the amenities we offer, including the gym, and for recognizing our efforts to maintain a quaint and welcoming atmosphere. We take pride in providing a comfortable and convenient experience for our guests.Your shout-out to our security and lifeguard staff, especially Germaine, is greatly appreciated. We're proud to have such dedicated individuals on our team, ensuring the safety and enjoyment of our guests.We're looking forward to welcoming you back soon for another fantastic stay. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Safe travels until we see you again!

10/10 Excellent

Annakay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

kelly lynn

Stayed 5 nights in Apr 2024

10/10 Excellent

Clifton, Virginia Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice stay, will stay again
Stayed 1 night in Feb 2024

10/10 Excellent

Keneson

Traveled with partner
Liked: Staff & service, property conditions & facilities
Amazing overall
Stayed 1 night in Apr 2024

6/10 Okay

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Beach and nice people. Property is a bit old worn. Our room was a poor representation of the resort. They gave us a room that was ten times better than the one we left due to a small visitor.
Stayed 4 nights in Mar 2024

10/10 Excellent

paulette

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 1 night in Apr 2024

10/10 Excellent

Shalane

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and the room was clean. I only stayed for 1 night but I would stay here again.
Stayed 1 night in Apr 2024
Response from Jovanney on Apr 18, 2024
Dear Shalane, Thank you for your feedback! We're glad you found our staff friendly and your room clean during your stay. We appreciate your positive comments and look forward to welcoming you back for another stay in the future!

10/10 Excellent

Tyrone

Traveled with family and small children
Liked: Cleanliness, amenities
The hotel room was cleaned, i had a good night sleep 👍
Stayed 1 night in Apr 2024

4/10 Poor

Carlisha

Liked: Staff & service
Stayed 7 nights in Mar 2024

10/10 Excellent

Peta-Gay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great and refurbished. The staff had excellent customer service and the food at their restaurant was great.
Stayed 1 night in Apr 2024
Response from marcia on Apr 5, 2024
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay and found our property to be great and refurbished. Our team takes great pride in providing excellent customer service, so it's wonderful to know that you felt well taken care of during your time with us. We're also delighted that you enjoyed the food at our restaurant, we strive to offer delicious options that cater to all tastes. We hope to have the pleasure of welcoming you back again soon for another fantastic stay!

8/10 Good

Leaton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish the rooms were a little bigger, more food options, wifi stronger in the room and outside
Stayed 2 nights in Mar 2024
Response from Jovanney on Apr 2, 2024
Good morning, Leaton. I hope all is well. Thank you for choosing Travellers Beach Resort. We will continue to work on a wider variety of meals, improve our wifi and as we are in renovation process, our rooms will improve with time. Thank you for your feedback and we look forward to make your next stay even better.

8/10 Good

Marsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for the price - menu prices are reasonable. I will definitely recommend and will be going back!
Stayed 2 nights in Mar 2024
Response from Jovanney on Apr 2, 2024
Good morning, Marsha. Thank you for choosing Travellers Beach Resort. See you next time.

6/10 Okay

Anna Lee

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property on the beach . The rooms was basic . But it did the job for one night .However dining for breakfast was delicious. The bell man was attentive and had excellent customer service.
Stayed 1 night in Mar 2024

6/10 Okay

Patricia

Stayed 6 nights in Mar 2024

6/10 Okay

Jackie

Traveled with group
Liked: Cleanliness
4th year here service was extremely slow and did not have consistent water let alone hot water. Short staffed everywhere
Stayed 7 nights in Mar 2024
Response from Marcia on Apr 5, 2024
Dear Jackie Thank you for your feedback, and we sincerely apologize for the inconvenience you experienced during your recent stay. Your comments are invaluable to us as we continuously strive to improve our services. Rest assured, we are addressing the issues you mentioned regarding slow service, inconsistent water supply, and staffing shortages to ensure a more pleasant experience for all our guests. We appreciate your loyalty as a returning guest and hope to regain your trust during future visits.

8/10 Good

Kimone

Liked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

Terriann G

Liked: Staff & service
I always enjoy a stay at this resort. It has one of the best stretch of unadulterated white sand.
Stayed 5 nights in Feb 2024
Response from Marcia on Apr 5, 2024
Dear Terriann Thank you for your wonderful review! We're thrilled to hear that you always enjoy your stays at our resort and that you appreciate our pristine stretch of white sand. Providing a serene and unadulterated beach experience is something we take great pride in. We look forward to welcoming you back for more unforgettable moments by the sea!

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot on the south end of the beach, less busy and noisy than other spots. Very good service. good amenities. Restaurant has good food and a decent price point. Overall one of the better values to be found on 7 Mile Beach.
Stayed 7 nights in Mar 2024
Response from Marcia on Apr 8, 2024
Thank you for your review! We're delighted to hear that you enjoyed your experience at our spot on the south end of the beach. Providing excellent service, good amenities, and delicious food at a decent price point is our top priority. We're glad to be considered one of the better values on 7 Mile Beach. We look forward to welcoming you back soon!

10/10 Excellent

Althea

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at many hotels even all inclusive on the island. Nothing compares to Travellers. My home away from home♥️🇯🇲🍷
Stayed 1 night in Dec 2023

10/10 Excellent

Onide

Liked: Property conditions & facilities
I felt safe, property was clean. I didn’t like the cat around while u eat
Stayed 4 nights in Mar 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Very good food & service!
Stayed 3 nights in Mar 2024

10/10 Excellent

Jasmina

Traveled with partner
Liked: Cleanliness
Beautiful patio and good food!
Stayed 7 nights in Mar 2024

10/10 Excellent

jessie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort itself is very neat and clean. Staff is friendly and accommodating
Stayed 7 nights in Mar 2024

8/10 Good

Destiny Ann Joyce

Liked: Staff & service, property conditions & facilities
Stayed 8 nights in Feb 2024

6/10 Okay

bear

Traveled with partner
Super ok
Stayed 2 nights in Feb 2024

10/10 Excellent

Tom

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've been going to Jamaica during the winter for years, and always manage to spend time at Travellers.
Stayed 16 nights in Feb 2024

10/10 Excellent

Jodi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay. Everything was great.
Stayed 7 nights in Feb 2024

10/10 Excellent

Eunice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cottages
Stayed 4 nights in Feb 2024

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property near town. Staff are professional
Stayed 4 nights in Feb 2024

10/10 Excellent

jessie

Stayed 1 night in Mar 2024

10/10 Excellent

Merlene

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Accommodation is great. The room need updated furniture's.
Stayed 1 night in Feb 2024

6/10 Okay

Kartikeya

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Good location but mosquitoes in the room