4/10 Malo
patrick c.
23 sept. 2025
No le gustó: Limpieza
Beautiful property, great location and lots of nice amenities.I sincerely hope the owner sees this review as they need to know what’s going on.Upon arrival we found the back exterior door to be wide open, the lower level was littered with leaves, sand and spiders, I called to get it cleaned immediately, but they said someone would come out the next day. The smoke detectors were going off so I called and again someone would come out next day. While getting ready to go to sleep I folded back to covers to find dirty sheets with stains and hairs all over. So I checked the other 3 beds to find the same. So I called again, someone would be out the next day.Day two the defective smoke was replaced and clean sheets were installed.Here’s the big problem, we were all so grossed out with the dirty sheets we ended up sleeping in our cloths on the couches and on top of bedding on a bed. We also found Gatorade bottle laying on the floor. This place was not cleaned at all, we did receive an email the first day stating it was all clean and ready, which it was definitely not.See all pics below.Vacasa is the management company that takes care of it, they did give us a refund on the cleaning fee, wow like that makes it ok since they never cleaned it in the start.We like VRBO but will not stay in a Vacasa property again.I will say the Vacasa maintenance guy that switched out the smoke detector was great and caring, other than that they failed to do their job. Full day ruined!
patrick c.
Se hospedó 2 noches en septiembre de 2025