Outgual Vacations from $1,147

Small riad located outside the medina. You need to be prepared to deal with staff who can be quite persistent in trying to sell extra services despite our refusals. We eventually booked and paid for an airport transfer through them. They had also offered us a takeaway breakfast, which we never received. We ended up without transportation in the middle of the night, having to figure things out ourselves, and they refused to issue a refund

The Riad was a good 10+ min walk from the taxi drop off area near Jama al fina, and through the busy market, but Amine arranged for our luggage so that was great. Amine was so helpful, answered any time i called. This riad is a little different in that you get the whole establishment to yourself. Amine checks you in and out, and thats it, but totally available for anything in between. There is a daily continental breakfast prepared by Ghizlan, who is the most wonderful person, so pleasant, kind and a great cook. She had baked a chocolate cake for our children bc we were celebrating their recent graduations. We did have a small issue with the ac and strange bathroom odor in 1 room, but there was an entire enclosed sitting area with ac and a bed-like sofa that was available instead. Very clean including the pool. The rooftop was lovely as well.

The staff were polite and helpful. The bathroom needed some work as the drain kept blocking. There were not enough hangers to use and the storage space was inappropriate. Overall the hotel was pleasant and comfortable.