8.6/10 Excellent! (1,000 reviews)
The staff were very kind and helpful. Most of them spoke English. The building was kept spotless and shiny clean. The breakfast buffet was fresh every morning and filled with delightful Oaxaca fare. The lunch and dinner menus were basically a Mexican version of American food and I found it barely tolerable.
Cab and valet service was very efficient and quick. The rooms were very nice, clean, and comfortable. The single blemish on this property was the very noisy and busy highway at the front of the establishment where the swimming pool, deck, bar, and restaurant overlooked the city. Apparently, there is no smog or muffler controls in Oaxaca. Many of the cabs are old beaters, many motor and dirt bikes, and the noise and air pollution drove us, every time, away from the cocktail lounge, the veranda, and swimming pool. In other words, there was no place to relax and chill without suffering obnoxious noise and pollution at intolerable levels. They advertise the roof top as available to relax and chill, but I found it blocked off and unavailable.
Reviewed on Dec 13, 2025
