Pauna Vacations from $466

Excelente hotel y el servicio es cinco estrellas. Si busca un lugar tranquilo para descansar luego de un día lleno de excursiones. Es perfecto.

Staff was dismissive and lacking in service very much. Ordered coffee at breakfast, never received it. At dinner, ordered wine and received very small glasses, then it took having to wave staff to come over to then pour another little glass. Staff did not want to help with anything.

The hotel is beautiful and the rooms are clean, which is a great start. However, there is significant room for improvement in the restaurant and breakfast offerings. The quality of the food does not align with the standards expected from a this type of hotels. Additionally, enhancing the security of the room doors would be beneficial, perhaps by adding an internal lock in addition to the basic lock knob.

My daughter and I stayed there for 2 nights and had a wonderful time. The hotel felt like a hidden cottage, tucked away from the busy tourists areas. The staff was incredibly friendly, giving the place a good old bed-and-breakfast feel. The food was amazing, too. I’d love to stay there again when I come back to Bogotá.

A great hotel in a good area. A boutique hotel in the true sense. Lovely room, spacious and well appointed. Great breakfast. Highly recommended.