Playa Nandy Tours

Food was not good at the buffet sections, restaurants are also subpar. Our room had ants, roaches, and other flying insects. The alcoholic beverages at the bar is good, and the best part are the cabanas, pool, gym, and the gorgeous beach. Staff are friendly. I loved the water activities, ie; kayaking, paddle board, and catamaran.

The apartment was spacious and comfortable with multiple balconies and a private hot tub. It was perfect for our family.

We really loved this hotel. It is beautiful and the service is excellent. However, the hotel does not have elevators in its buildings to get to the rooms. That was not good. Another inconvenient thing is that if you do not purchase the airport transfers directly with the hotels like we did (we purchased the airport transfers via Expedia with the company Talixo), they do not allow the transfer company to drop you or pick you up at the Bahia Principe Luxury Bounganville. They force the transfer company to drop you and pick you up at the Bahia Principe Grand (the hotel located next to the adults ones), and then, they transfer you to the Bouganville Hotel in a golf car. We found that discriminatory and not correct. Hoiwever, the food was excellent and the whole staff was great. I would like to mention some employees who really made the difference: Jesenia Ramirez and Julio Richarzons from the beach bar (great people!!!) and also from the restaurants: Genoveva, Valentin and Dannin (I do not have their last names) and also Miledy Lara, Jose Benitez, Maria Silven and Jose Charles. Great people also!!!! But I want to specially congratulate very much for his great kindness his unique personality and constant help the restaurant captain Juan Adolfo Florentino!!!! What special person he is!!!! Employees like them specially Juan make the difference. Thank you all.