Porto Seguro Chalets

"Excelente café da manhã, quarto confortável "

"Excellent hotel, very good breakfast, all staff were kind and helpful. The hotel is beautiful and has a nice pool. The only thing that was a safety concern to us is that there is no traffic lights to cross the street in front of the hotel and not all cars stop at the same time. We were crossing when the cars stopped, but a motorcycle didn't stop and almost hit us. It is not the hotel fault, but they should defenitely bring this concern to the city as it affects the hotel guests."

"Food "

"Positives Clean sheets and towels Friendly owner/manager The breakfast was okay Negatives Horrendous smell throughout most of the property and unfortunately in particular in the area our room was in. Our triple room, which we were forced to take due to being a couple travelling with an enfant, only had two small towels. The bed sheets were exactly the size of the beds, so you'd need to be able to play dead while sleeping in order to avoid ending up directly on filthy madresses. The shower water heater didn't work, so only ice cold showers available. The remote for the air conditioning wasn't working and the tv had one single channel available. Info It's a bit far from most things in Porto Seguro, but it's very close to the airport. You'll need to climb a very steep hill, if you wanna to the walk there though. The hotel has parking, but there is lots of available free street parking right outside the hotel. There are pharmacies and restaurants close to the hotel."

"Very good"

"Everything is great..we will be back for sure "

"All with this property goes terrible! Cleaning, staff, breakfast, pool, terrible beds, nos bed sheets, no food pillows, nobody cares for the passengers staying there… they sales the property as 3* but in the real world is a 1*… I didn't get relocation, and I expect at least a refund of part of my money by Expedia side. I paid for a 3-star hotel and received 1-star services. As a travel agent, it's a disgrace. I would never sell something like this to my clients."

"Very good lobby area, pool areas, beach bar and snacks. The room needs updating, there was no water to take a shower one day, the air conditioning is very old, there was a problem, a technician was sent but at night it broke again and I had no air. Anyway, the environment is good but the hotel needs renovations."

"Great location, great place, the staff are great, lots of good quality food, wonderful drinks, clean rooms, pleasant atmosphere, lots of fun for kids, wonderful beach, I highly recommend it"