Promenade Gardens Tours

The house we were supposed to stay in got cancelled after we landed in Guyana, and the owner let us stay here on short notice and basically saved our vacation! The house is in a convenient location between Cheddi Jagan and Georgetown. The beds are comfortable, AC gets really cold, ceiling fan in the sitting room and stand fan in the bedroom.

Terrible staff. I prepaid for breakfast. They couldn’t find it in their systems and continuously harassed me throughout my stay. I was with my 10 year old. Despite being told it was cleared, they continued everyday to pester me. I decided just to pay to get them to leave me alone. And I emailed corporate Marriott. On day of check out. They again told me I had an unpaid balance. Ridiculous. The rooms were not cleaned for two days. Despite asking repeatedly for room cleaning. No clean towels until we asked repeatedly. The door locked me out of my room one day because the battery died on the door. I had to wait for them to fix it. Though the handy man was very helpful. I am a frequent traveler and I don’t ever post on these forums. But I thought it was important so others don’t face the same issues. Don’t waste your time here. There are plenty of other hotels with better amenities and staff. If I could give them a zero I would.