乔治敦旅游套票 | 乔治敦机票+酒店优惠低至 4 折

Not Recommended Our stay at this hotel was unacceptable on multiple levels. The front desk staff were openly rude, dismissive, and unhelpful, and communication was almost impossible because they did not speak English. In an English speaking country, this is a basic requirement — and the hotel’s failure here created constant frustration and made even simple requests difficult. Housekeeping also could not communicate in English, which meant our requests were ignored. Our room was never cleaned, and despite asking for fresh linen, none was provided. The condition of the room was alarming. The bathroom had visible mould, and a strong sewage smell filled the space throughout our stay, making people feel physically unwell. Roaches were found in the room. The in room safe broke, the door fell off, and instead of repairing it, staff simply placed another safe on top — a clear sign of poor maintenance standards. Construction and drilling were happening in the dining area during mealtimes, with dust spreading while guests were eating. Our window view was completely blocked by a wooden billboard, leaving the room dark and enclosed. The only positive was the breakfast, which offered good variety and ample seating. Overall, this hotel failed in cleanliness, maintenance, guest comfort, and — critically — staff communication. In a country where English is the native language, guests should not struggle to communicate with staff. The hotel must do significantly better.

The apartament was clean and furnished with a refrigerator, stove, microwave and cooking utensils. Overall we had an excellent stay. Definitely recommend to persons visiting Essequibo in need of a place to stay.

We weren’t put on a higher floor as indicated at booking. When questioned we were told there was a leak/problem on 5th floor. Hoping for another corner room on a higher floor [than 1] we were shown alternative rooms that were smaller. Additionally the pillows were stained with red juice or wine. Considering the newness of the hotel more was expected. The front desk manager, Ebony was firm and proactive with training she’ll be a great. However the hotel could do better should be better considering the growth of guests and expected.

This was my third stay at GCH. I see some improvements have been done with the bar and lounge area which is really nice. I always enjoy my stay but I think the Chef is different. My stew fish just wasn't what I remembered it to be. Not bad but I liked it when it was more a traditional type guyanese stew.

Loved everything about this property, its cleanliness, the staff especially the doorman. They were exceptionally friendly.