Radaz Tours

Overall: 9/10; Location: 9/10; Amenities: 10/10; Communication: 10/10 The room was clean and well-appointed, and the beds were comfortable. Breakfast was excellent and the breakfast area had a great view of the Matterhorn. Very friendly front-desk staff. Hotel is about a 7-min walk from the Zermatt station.

My stay here was welcoming and mostly comfortable. Room was clean although it felt a little dated, they definitely tried but no denying this is an older property. There was a lovely little welcome bowl of fruit and a well stocked mini fridge. Both coffee and a tea kettle were provided. Air conditioning worked well and there was the option to open the windows which I loved. Bathroom was large with a walk-in shower and toiletries were high-end. I also noted the lack of a proper hotel lobby. There are two restaurants, one is pretty separated and the other opens towards the lobby although that seating is part of the other restaurant/bar area. So really no lobby seating which seemed strange. Overall a lovely stay; however, I would give another property a try before I stayed here again.