The service is second to none. Our server Hendrey and Inshaf were great and provided top notch service. Definitely will come back for the breakfast.
Navid
2024 年 9 月入住 1 晚
已验证
10/10 超赞
Sabina
2024 年 10 月 13 日
满意:清洁度、员工和服务、住 宿条件和设施、客房舒适度
Amazing as always. Everyone was super helpful, truly the best staff (special shout out to Abdulrahman) room was clean, plus I really enjoyed the National Day celebrations! :)
Sabina
2024 年 9 月入住 1 晚
已验证
10/10 超赞
Jose
2025 年 9 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Is a Palace!!! Beautiful, stunning and the service is very exceptional and exclusive attention, you realize that the Saudi people are very happy that you are visiting their country and explain with detail their culture, and history. Me and my family were so satisfied with their friendship and respectful interaction. Saudi Arabia is very safe and friendly country and we will be back next time for a different town and keep appreciating their culture!!!!
Jose
2025 年 9 月入住 5 晚
已验证
10/10 超赞
Sara
2025 年 4 月 3 日
满意:清洁度、住宿条件和设施、客房舒适度
Amazing hotel - MUST stay here!
We LOVED this palatial property. The lobby florals were stunning and changed daily. We got a room overlooking the front fountains which I recommend. The swimming pool is the largest & fanciest I’ve ever seen. The service was incredible. Alesia in the lobby was very helpful and kind. Fascial the butler was equally attentive and funny. Shukran for a fabulous stay.
Sara
2025 年 3 月入住 2 晚
已验证
2/10 糟糕
Dr. Nadia
2024 年 1 月 27 日
不满意:员工和服务、住宿条件和设施、客房舒适度
Worst Riyadh stay
The hotel is overrated.. room had nothing to do with 5 star level.. I’m disappointed and wld never repeat this anytime in the future…
Dr. Nadia
2024 年 1 月入住 2 晚
已验证
10/10 超赞
Luis
2024 年 9 月 20 日
满意:清洁度、服务设施、住宿条件和设施
Phenomenal facilities, excellent service but annoying nickle and diming surcharges
Luis
2024 年 9 月入住 1 晚
已验证
2/10 糟糕
Adrian
2025 年 3 月 25 日
不满意:员工和服务
Unfortunately lacking customer understanding
Made a mistake and reserved the Ritz-Carlton in Riyadh instead of Jeddah. I arrived only 2 min later at the reception in Jeddah - they contacted the Riyadh hotel, but they showed zero support or flexibility. No cancellation possible. I asked if I could at least change the date and come another time - they also refused.
I would have expected a more customer friendly approach from the Ritz-Carlton.
Adrian
2025 年 3 月入住 1 晚
已验证
10/10 超赞
Nikolina
2026 年 5 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing property with wonderful staff and services. Excellent choice which I recommend to all
Nikolina
2026 年 4 月入住 2 晚
已验证
8/10 不错
Omar
2026 年 2 月 6 日
满意:清洁度、员工和服务、服务设施
The hotel is very clean and truly amazing. One of the best lobbies I’ve seen, with excellent facilities that really stand out. Overall, the common areas are impressive and well maintained. The only downside was that the room felt a bit used and could benefit from some updates. Still, a great stay overall.
Omar
2026 年 2 月入住 1 晚
已验证
10/10 超赞
Ashma
2025 年 11 月 30 日
满意:清洁度、员工和服务、服务设施
Excellent hotel- gorgeous property and very friendly and helpful staff! A true 5 star hotel in every sense.
Ashma
2025 年 11 月入住 2 晚
已验证
10/10 超赞
Waleed
2025 年 11 月 27 日
满意:清洁度、服务设施、住宿条件和设施
- Check in and check out was smooth
- The room was great
- Valet and parking is great
- The view is great
Waleed
2025 年 11 月入住 2 晚
已验证
10/10 超赞
Ivo Reno
2025 年 11 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The Ritz-Carlton in Riyadh is a dreamingly beautiful hotel that elevates hospitality to a whole new level—one we have never experienced anywhere else in the world. The staff make every moment unforgettable, and as a guest you truly feel like part of the family. Our heartfelt thanks go especially to Makin, as well as to Najla and Aysha from Guest Relations, as well as to Ahmed at the check-in desk and Kareem from the Bowling Area.
Ivo Reno
2025 年 11 月入住 2 晚
已验证
6/10 一般
Adah
2025 年 10 月 29 日
Staff at check in was not friendly and communicated poorly
Adah
2025 年 10 月入住 1 晚
已验证
10/10 超赞
juliana
2022 年 11 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel maravilhoso.
Quartos super confortáveis. Equipe muito prestativa. Restaurante italiano é imperdível.
Nenhuma reclamação, apenas elogios.