"The beds were incredibly comfortable and the staff were very friendly. The rooms are a little tight, and the service can be a little slow in the lobby at busy times, but I would recommend the place without hesitation. It has a fantastic family atmosphere, too."
"The beds were incredibly comfortable and the staff were very friendly. The rooms are a little tight, and the service can be a little slow in the lobby at busy times, but I would recommend the place without hesitation. It has a fantastic family atmosphere, too."
"Très déçu par ce séjour. Des l onboarding nous sommes mal accueilli avec un personnel désagréable. Puis lors du check in on m indique que le linge de lit et de toilette ainsi que le ménage de fin de séjour n est pas inclus. J ai du régler plus de 80€ pour le kit alors que dans le descriptif il était noté que le kit était inclus ainsi que le ménage (en dehors de la cuisine) j ai montré le descriptif sur la plate-forme mais je me suis heurtée à un mur. La piscine est froide mes enfants n ont pas...
"Très déçu par ce séjour. Des l onboarding nous sommes mal accueilli avec un personnel désagréable. Puis lors du check in on m indique que le linge de lit et de toilette ainsi que le ménage de fin de séjour n est pas inclus. J ai du régler plus de 80€ pour le kit alors que dans le descriptif il était noté que le kit était inclus ainsi que le ménage (en dehors de la cuisine) j ai montré le descriptif sur la plate-forme mais je me suis heurtée à un mur. La piscine est froide mes enfants n ont pas...
"Well once I'd found the place, Hotels.com directions via linked map were incorrect and took me to the wrong location via a logging track up another mountainside some 20km away, it was lovely. Apartment was clean and modern and the views were stupendous. And the food and service at Le Petit Montagnard were beautifully authentic."
"Well once I'd found the place, Hotels.com directions via linked map were incorrect and took me to the wrong location via a logging track up another mountainside some 20km away, it was lovely. Apartment was clean and modern and the views were stupendous. And the food and service at Le Petit Montagnard were beautifully authentic."
"Absolutatemente lamentable. Las sillas rotas, la fregona del siglo pasado, la luz del baño fundida, el suelo pegajoso, ceniceros sin limpiar... y lo peor... NO HABIA SABANAS NI TOALLAS, ni responden a los email o las llamadas!!!!"
"Absolutatemente lamentable. Las sillas rotas, la fregona del siglo pasado, la luz del baño fundida, el suelo pegajoso, ceniceros sin limpiar... y lo peor... NO HABIA SABANAS NI TOALLAS, ni responden a los email o las llamadas!!!!"
"J ai ete tres decue par cet hebergement, que je deconseille fortement ( et c est rare que je fasse des commentaires negatifs). Arrivee a 18h, pas de reception, cle dans une boite sur porte abimee dans couloir triste. Attention : pas de draps ni serviette ni torchon, ni kit vaiselle...rien...j ai du me debrouiller pour louer des draps en me deplacant chez un prestataire exterieur..../ l appart etait en tres mauvais etat, mal / pas nettoyé, il manquait une facade de meuble de cuisine, pas de lampe...
"J ai ete tres decue par cet hebergement, que je deconseille fortement ( et c est rare que je fasse des commentaires negatifs). Arrivee a 18h, pas de reception, cle dans une boite sur porte abimee dans couloir triste. Attention : pas de draps ni serviette ni torchon, ni kit vaiselle...rien...j ai du me debrouiller pour louer des draps en me deplacant chez un prestataire exterieur..../ l appart etait en tres mauvais etat, mal / pas nettoyé, il manquait une facade de meuble de cuisine, pas de lampe...
"The beds are disgusting and wrapped in PLASTIC, the pillows seemed to be picked up from the street. No towels, no wifi, I felt like sleeping at the cheapest motel ever.
Fortunately we only stayed one night 🙈🙈
"
"The beds are disgusting and wrapped in PLASTIC, the pillows seemed to be picked up from the street. No towels, no wifi, I felt like sleeping at the cheapest motel ever.
Fortunately we only stayed one night 🙈🙈
"
"Terrible. No power. No sheets. No towels. No toilet paper. No coffee. Bathroom smells bad! This place needs to be removed from Hotels.com immediately!"
"Terrible. No power. No sheets. No towels. No toilet paper. No coffee. Bathroom smells bad! This place needs to be removed from Hotels.com immediately!"
"Disappointing
I would not return to this apartment. It was too small, the diswasher was broken, the equipment in the kitchen was old and some bits rusty. The sofa bed was torn, very uncomfortable and squeeky. The bathroom lights stopped working, the bathroom cupboard door was broken, the electric socket did not work and the sink was stained and dirty. We could not open the ski door locker so had to bring ski boots and ski's into the apartment. The pillows were not useable they were dirty...
"Disappointing
I would not return to this apartment. It was too small, the diswasher was broken, the equipment in the kitchen was old and some bits rusty. The sofa bed was torn, very uncomfortable and squeeky. The bathroom lights stopped working, the bathroom cupboard door was broken, the electric socket did not work and the sink was stained and dirty. We could not open the ski door locker so had to bring ski boots and ski's into the apartment. The pillows were not useable they were dirty...
"No towels and bed sheets provided whereas it should have. Poor communication. I was told towels and sheets would be delivered next day before noon, but was then told it is impossible!!!
Tiny apartment, just fits one person, with shelves for only one day change of clothes. Dirty beds and sofas, old furniture…
OVERPRICED!!!
To be avoided!!!"
"No towels and bed sheets provided whereas it should have. Poor communication. I was told towels and sheets would be delivered next day before noon, but was then told it is impossible!!!
Tiny apartment, just fits one person, with shelves for only one day change of clothes. Dirty beds and sofas, old furniture…
OVERPRICED!!!
To be avoided!!!"
"Le ménage n était pas fait à notre arrivée, l appartement sentait extrêmement fort la cigarette, l'immeuble est en travaux à cause des gardes corps trop fragiles, il est donc interdit de sortir sur la terrasse.
Il nous a été impossible d'imaginer rester dans cet appartement mais comme l hôtelier nous a assuré que le ménage avait été fait, ils refusent de nous rembourser. Nous avons pris une vingtaine de photos tres explicites pourtant. Location a fuir, l hotelier est un escroc. "
"Le ménage n était pas fait à notre arrivée, l appartement sentait extrêmement fort la cigarette, l'immeuble est en travaux à cause des gardes corps trop fragiles, il est donc interdit de sortir sur la terrasse.
Il nous a été impossible d'imaginer rester dans cet appartement mais comme l hôtelier nous a assuré que le ménage avait été fait, ils refusent de nous rembourser. Nous avons pris une vingtaine de photos tres explicites pourtant. Location a fuir, l hotelier est un escroc. "
"No bedding, no towels, it was not specified at hotel’s services description that I have to carry on my own.
Poor cleanliness.
Heating not operating, only two small electric heating elements available.
Bad smell in general, but specially coming from the bathroom.
The residence showed attentive to my complaints and kind in answering and understanding them in order to investigate and correct."
"No bedding, no towels, it was not specified at hotel’s services description that I have to carry on my own.
Poor cleanliness.
Heating not operating, only two small electric heating elements available.
Bad smell in general, but specially coming from the bathroom.
The residence showed attentive to my complaints and kind in answering and understanding them in order to investigate and correct."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Amazing stay! The hotel is perfectly located right by the slopes, recently renovated with a cozy and modern feel. The staff were incredibly friendly and welcoming. Dinner was delicious. A perfect spot for a ski holiday – we’ll definitely be coming back!"
"Had an amazing stay at the altapura, read a few reviews a few days before we went and were worried, but it was great. Main complaints were about how hot the rooms were, which were understandable, but opening the window solved that. The other critique we read was about the restaurants and choice of food for half board. Breakfast was buffet and had a great selection. Dinner you get 65 euros contribution each evening towards food, which you can choose from the menu of the 3 different restaurants they have. European, Japanese and a cheese place. The food is all cooked fresh and to a great standard. The staff were really friendly and helpful, the hotel is in my opnion in the perfect location, ski in skin out, not far from several ski lifts, but not in thr centre of town so you don't get all the noise and footfall. Beds were really comfy, overall had a great experience and will be back next year! "