Salacoa Creek Park Tours

Quiet, clean, nice location, very friendly and helpful staff!

We had an overnight stay here due to visiting UT-Chattanooga and attending a basketball game at the school. We checked into the hotel late, but didn’t fully realize what kind of room we had as this was our first stay at this hotel. We were blown away by the amount of space we had, the cleanliness, the kitchen, etc. Not only was our room top tier, the hotel attendants were great! Checking in and checking out was a smooth process. We are already planning our next visit and will plan to stay longer. The only con I had about the stay was the hot water. We all took showers the next morning and we didn’t have enough hot water.

Hotel is located in a great location within easy walking distance to local restaurants, or to free shuttle to downtown area. Rooms are very well appointed inside. Was very disappointed after notifying check in staff that we were celebrating special occasion, that are our first floor room looked out to parking lot, with car parked within 2 feet of large sliding windows. As I had requested room suitable for celebration, and was willing to pay for upgrade - I assumed the room provided was the best the Hotel offered. After walking around in area, we noted that the room we were allotted was actually in the worse location possible. I approached front desk staff. The staff person told me that any available upgrades were often provided to patrons that booked direct with hotel, but not through booking of 3rd party sites. After celebrating with curtains of room closed as to not look at cars parked almost against our window, I did speak with manger the following day ( who was the staff member who checked us in). He apologized, then offered us complimentary upgrade, but we declined as we were only there one more night, and the occasion was already past. The manager also indicated that it was not the policy of the hotel to only offer upgrades to patrons that booked direct with the hotel.