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The Senz Hotel & SPA

5.0 star property
Luxury hotel connected to the convention center in Qingpu District with 2 restaurants

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for The Senz Hotel & SPA

Exterior
Garden
Exterior
Premium bedding, free minibar, in-room safe, individually decorated
Garden
Reviews
9.2

Wonderful

Popular amenities

  • PoolPoolPool
  • Parking includedParking includedParking included
  • Breakfast availableBreakfast availableBreakfast available
  • BarBarBar
  • SpaSpaSpa
  • GymGymGym

Explore the area

Map
1118 Gaojing Road, Shanghai, 201702
  • Popular LocationNational Exhibition and Convention Center4 min drive
  • Popular LocationHongqiao Tiandi6 min drive
  • Popular LocationQibao Old Street7 min drive
  • AirportShanghai (SHA-Hongqiao Intl.)19 min drive

Most relevant reviews

ExperimentalCarousel

8/10 Good

Very clean, English speaking employees, good amenities. Near restaurants walkable. Near Shanghai national exhibition cen...
Hamid
Mar 11, 2024
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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Room, 2 Twin Beds, City View

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Room, 2 Twin Beds, City View

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Balcony, Garden View

Premium bedding, free minibar, in-room safe, individually decorated

Executive Room, 1 King Bed, Balcony, Garden View

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
Flat-screen TV
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, City View

10/10 Exceptional

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Garden View

Premium bedding, free minibar, in-room safe, individually decorated

Executive Room, 2 Twin Beds, Garden View

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds, Garden View

Premium bedding, free minibar, in-room safe, individually decorated

Premium Room, 2 Twin Beds, Garden View

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, Garden View (Executive)

Premium bedding, free minibar, in-room safe, individually decorated

Junior Suite, Garden View (Executive)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
Flat-screen TV
Premium bedding
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Garden View

Premium bedding, free minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, Garden View

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, Garden View (Executive)

Premium bedding, free minibar, in-room safe, individually decorated

Grand Suite, Garden View (Executive)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
Flat-screen TV
Premium bedding
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Balcony, Garden View

Premium bedding, free minibar, in-room safe, individually decorated

Executive Room, 2 Twin Beds, Balcony, Garden View

Highlights

Balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
Flat-screen TV
Premium bedding
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Garden View

Premium bedding, free minibar, in-room safe, individually decorated

Executive Room, 1 King Bed, Garden View

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

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$96 total
includes taxes & fees
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About the neighborhood

Shanghai

Located in Qingpu District neighborhood, The Senz Hotel & SPA is connected to the convention center. Hongqiao Tiandi and Shanghai Outlets are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Shanghai Zoo. National Exhibition and Convention Center and Qibao Old Street are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like ecotours.
Visit our Shanghai travel guideOpens in a new window

What's nearby

  • National Exhibition and Convention Center - 4 min drive
  • Hongqiao Tiandi - 6 min drive
  • Qibao Old Street - 7 min drive
  • Shanghai Zoo - 7 min drive
  • Shanghai Outlets - 8 min drive

Getting around

  • Zhuguang Road Station - 5 min drive
  • Shanghai Hongqiao Railway Station - 14 min drive
  • Hongqiao International Airport (SHA) - 20 min drive

Restaurants

  • ‪Barrio- Cantina Mexicana - ‬3 min walk
  • ‪肯德基 - ‬16 min walk
  • ‪味千拉面 - ‬14 min walk
  • ‪笠笠酒家 - ‬11 min walk
  • ‪永和大王 - ‬15 min walk

About this property

The Senz Hotel & SPA

Luxury family-friendly hotel near National Exhibition and Convention Center
Located close to Hongqiao Tiandi, The Senz Hotel & SPA provides a rooftop terrace, a garden, and a playground. Indulge in a body treatment, a massage, and a facial at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool and a children's pool, with a lifeguard on site
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and babysitting (surcharge)
  • A 24-hour front desk, wedding services, and massage treatment rooms
Room features
All 187 individually decorated rooms include comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and free stocked minibars.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, refrigerators, and children's slippers

Languages

Chinese (Mandarin), English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 128 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Bicycle storage
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free supervised activities for children
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (8,073 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Body treatments
  • Couples treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 250.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 128 per person
  • Rollaway bed fee: CNY 250.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Melia Shanghai Hongqiao (NECC) Hotel Shanghai
Melia Shanghai Hongqiao (NECC) Hotel
Melia Shanghai Hongqiao (NECC) Shanghai
Melia Shanghai Hongqiao
Melia Shanghai Hongqiao Necc
The Senz Hotel SPA
The Senz Hotel & SPA Hotel
The Senz Hotel & SPA Shanghai
Melia Shanghai Hongqiao (NECC)
The Senz Hotel & SPA Hotel Shanghai

Frequently asked questions

Does The Senz Hotel & SPA have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 8:00 AM–9:00 PM.

How much does it cost to stay at The Senz Hotel & SPA?

As of Jun 14, 2024, prices found for a 1-night stay for 2 adults at The Senz Hotel & SPA on Jul 1, 2024 start from $80.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Senz Hotel & SPA pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Senz Hotel & SPA?

Self parking is free at this property.

What time is check-in at The Senz Hotel & SPA?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at The Senz Hotel & SPA?

Check-out is at noon.

Where is The Senz Hotel & SPA located?

This family-friendly Shanghai hotel is located near the airport, 1.8 mi (2.9 km) from National Exhibition and Convention Center, and within 6 mi (10 km) of Hongqiao Tiandi and Qibao Old Street. Shanghai Zoo and Shanghai Outlets are also within 6 mi (10 km).

Reviews

9.2

Wonderful

Rating 10 - Excellent. 57 out of 83 reviews" "
Rating 8 - Good. 21 out of 83 reviews" "
Rating 6 - Okay. 3 out of 83 reviews" "
Rating 4 - Poor. 1 out of 83 reviews" "
Rating 2 - Terrible. 1 out of 83 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Hamid, LOS ANGELES

Business traveler, Traveled with partner
Liked: Amenities
Very clean, English speaking employees, good amenities. Near restaurants walkable. Near Shanghai national exhibition center. Rooms are comfortable but on the smaller side.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ramesh, Sacramento

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good mixed of restaurants within walking distance. Friendly staff. Especially Marilyn Xu who is kind and helpful to us. She is very knowledgeable and have all the answers we consulted. Very impressed.
Stayed 2 nights in Mar 2023

10/10 Excellent

John

Stayed 1 night in Mar 2023

10/10 Excellent

Wai Kwan Virginia

Stayed 1 night in Aug 2019

8/10 Good

PJ

Traveled with family
Liked: Property conditions & facilities, room comfort
Family trip
The hotel is well designed and stylishly furnished. Our overall experience was great. However, breakfast and other meals were definitely not up to standard and does not love up to expectations. Service in general was amateur and could be improved (no concierge, no assistance with luggage, no valet parking etc). The waking street adjacent to the hotel is a great supplement. Plenty of restaurant options there.
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2019

10/10 Excellent

Chris, Utah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time, wonderful experience. I'll definitely come back.
Stayed 1 night in Nov 2019

8/10 Good

Matt, Adelaide

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The internet was good. Only a few people spoke english, making it difficult to communicate
Stayed 4 nights in Nov 2019

8/10 Good

SM

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Gary

Stayed 1 night in Sep 2019

8/10 Good

Pushpa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shanghai Fair
All was good
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
Very new hotel in a new area. Very convenient for the NECC where I was attending the China Cycle show. They had a shuttle bus to the show each morning which took 10 minutes (although it was not advertised anywhere). No idea if they offered a return pick up service as that wasn’t advertised at all either. It’s a simple 30 minute walk or 10 minute taxi ride though. Rooms are modern, well decorated and well maintained. The Japanese style electronic toilet was a nice quirky feature. Beds are very comfortable and tv has a couple of good quality English channels including HBO. WiFi is reasonable speed most of the time, but can get slow in the evenings. On site restaurant served the best western breakfast I have ever had in China so that was a nice surprise. There is also a selection of good quality restaurants within 5 minutes walk of the hotel serving lunch or dinner. Some good bars too. The lobby bar in the hotel is ok, but you have to ask at reception to get served. The hotel gym and swimming pool are in a separate building at the rear of the hotel and are again modern and well maintained. Overall a great hotel which I will definitely stay at again whenever I visit the NECC.
Stayed 3 nights in May 2019

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great new hotel near Hongqiao train station. If you need to stay in the Hongqiao area this is a great choice!
Stayed 1 night in Apr 2019

6/10 Okay

Supanee

Liked: Cleanliness, property conditions & facilities
Generally is ok but some comments as follows: - Auto door at main gate is temporary close causing some inconvenience when I was with big luggage, having a person to provide assistance temporary at entrance will be great - Distance from hotel to nearest metro station is too far for walking, only 2 trips shuttle bus is too less, as foreigner to get taxi during rush hour from metro to hotel is not easy, plus bad smoking smell all taxi, I don't like taxi, having more frequent & flexible transfer hotel-metro-hotel will be great - Almost no restaurants nearby hotel, eating at hotel every day is very boring, I am looking for more variety of food at hotel
Stayed 3 nights in Dec 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option for exhibition centre
Hotel is conveniently located for the exhibition centre. Rooms are new, and staff are helpful. A good option for business trips in this area. Would happily stay again.
Stayed 2 nights in Nov 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location for exhibition center.
We like to stay here for the Automechanika grade show. Hotel facilities are well maintained, and the staff make an effort to be helpful. The executive lounge is a good option. Overall hotel offers good value.
Stayed 2 nights in Nov 2018

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ITMA Asía
Excellent and professional service. Also most of the front desk staff speak good English
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, modern and clean
Attended a trade show at the Shanghai Exhibition and Convention Centre and stayed at the Melia which was modern and conveniently located 10 minutes away by taxi. It is clean, great breakfast and enjoyed a massage at their in-house spa.
Stayed 4 nights in Sep 2018

10/10 Excellent

Manuel Hernandez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable quiet hotel west of the city
Very new and comfortable hotel convenient to reach the exhibition centre. The staff go out of their way to help, only draw back is that there is not a lot gojngbon around the area and Metro station is near the exhibition centre
Stayed 7 nights in Sep 2018

10/10 Excellent

Senhai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
This hotel was built in 2017, so everything is still very new. I was arranged a king-bed room on the 7th floor, facing the main street. The room is spacious, modern, clean, well equipped and designed. You don’t need to bring electronic adapters because you will find all major types of sockets in it, plus 2 USBs and a wireless speaker. The flat TV can be paired with smart phones. The bed is comfortable but the pillows are a bit too soft for me. Apart from the hardware, I want to mention about its software (service). Most of the staff whom I met during my 4-day stay were friendly and helpful. Many of them initiated conversation and/or help, and I felt so welcome. Special thanks to Jenny Ye, Customer Experience Manager, and Jamie of F&B, who have been so kind to take care of my requests efficiently and professionally. Don’t get me wrong, I would like to emphasize that the overall service was very good, not just Jenny and Jamie. I am so impressed about this. I have had breakfast, lunch and dinner at the restaurant (the only restaurant in the hotel), and I was happy with my food, except my steak which was overlooked. (I ordered medium but it was served well done.) A shopping complex with shops, restaurants, bars and a massage place is just 100 metres from the hotel, but I think it’s only 40-50% occupied. So there would be more to be opened. I had a massage there one evening, which was very nice. Will definitely come back.
Stayed 3 nights in Aug 2018

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near NECC
Great price for a good hotel near NECC. They were super helpful with Taxi's and their breakfast buffet had tons of options. Would definitely stay here again.
Stayed 3 nights in Jul 2018

General hotel information

Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0
Address
1118 Gaojing Road, Shanghai