The Ritz-Carlton, Shenzhen

Choose dates to view prices

Luxury
VIP Access
5.0 star property
9.4

Exceptional

Skyline sanctuary in Shenzhen

A magical city skyline unfolds from the hotel's stunning outdoor pool, with handcrafted drinks nearby. The breakfast buffet stays fresh even after multiple days. Attentive spa staff provide personalized treatments while the spacious gym accommodates all workout needs.

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Club Premier King Bed Room

A modern hotel room with a large bed, a TV mounted on a wooden panel, a sofa, and a view of the cityscape.

Club Premier King Bed Room

  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Junior Suite

A hotel room with a large bed, a sofa, a chair, a small table, and a decorative wall panel.

Club Junior Suite

  • City view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Club Executive King Bed Suite

A hotel room with a large bed, two armchairs, a desk, and a view of the city.

Club Executive King Bed Suite

  • City view
  • 1119 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Garden View King Bed Room

A hotel room with a large bed, a sofa, a round table, and a view of city buildings.

Deluxe Garden View King Bed Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Deluxe Twin Bed Room

A hotel room with two beds, a view of a cityscape, and a framed picture on the wall.

Club Deluxe Twin Bed Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Club Premier Twin Bed Room

A hotel room with two beds, a view of a cityscape, and a framed picture on the wall.

Club Premier Twin Bed Room

  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Deluxe Twin Bed Room

A hotel room with two beds, a desk, a chair, a small table, and a view of the city.

Deluxe Twin Bed Room

8.8 out of 10
Excellent
(9 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Premier Twin Bed Room

A hotel room with a sofa, two beds, a coffee table, and a view of tall buildings.

Premier Twin Bed Room

  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Deluxe Garden View Twin Bed Room

A hotel room with two beds, a view of a cityscape, and a framed picture on the wall.

Deluxe Garden View Twin Bed Room

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Club Executive Twin Bed Suite

A hotel room with a bed, two sofas, a coffee table, and a TV.

Club Executive Twin Bed Suite

  • City view
  • 1119 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Carlton Suite

A hotel room with a large bed, a desk, a chair, a window with a view of buildings, and a decorative wall panel.

Carlton Suite

  • City view
  • 1270 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for The Ritz-Carlton Suite

A hotel room with a large bed, a sofa, a coffee table, and a desk.

The Ritz-Carlton Suite

  • City view
  • 4801 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Design Twin Room

A hotel room with two beds, a small table, a bench, a minibar, and a view of the city.

Design Twin Room

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Design King Room

A modern hotel room with a large bed, a seating area with a table, and a city view through large windows.

Design King Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Design Garden View King Room

A modern hotel room with a large bed, a city view, a desk, and a comfortable seating area.

Design Garden View King Room

  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Design Garden View Twin Room

A modern hotel room with two beds, a large window offering a city view, a desk, and a seating area.

Design Garden View Twin Room

  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Design Premier King Room

A modern hotel room with a large window, a round table, a sofa, and a bed.

Design Premier King Room

  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Oasis Suite

A modern hotel room with a large bed, two seating areas, a coffee table, and a decorative wall.

Oasis Suite

  • City view
  • 1119 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Deluxe King Bed Room

A hotel room with a large bed, a sofa, a small table, and a view of the cityscape.

Club Deluxe King Bed Room

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe King Bed Room

A hotel room with a large bed, a sofa, a small table, and a view of the cityscape.

Deluxe King Bed Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premier Suite

A hotel room with a bed, a sofa, a coffee table, and a view of the city.

Premier Suite

  • 1119 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premier King Bed Room

A modern hotel room with a large bed, a TV mounted on a wooden panel, a sofa, and a view of the cityscape.

Premier King Bed Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Discovery Suite

A hotel room with a large bed, a sofa, a chair, a coffee table, and a small side table. There is a window with a view of buildings.

Discovery Suite

  • City view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

You may also like

Ad
A spacious lobby with multiple seating areas, large chandeliers, and decorative wall panels.

Futian Shangri-La Shenzhen

Futian
  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 1,003 reviews
$190 nightly
The price is $201
Oct 25 - Oct 26
Total with taxes and fees
Futian Shangri-La Shenzhen
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Located in Futian neighborhood, The Ritz-Carlton, Shenzhen is connected to a shopping center. Dafen Oil-Painting Village is a cultural highlight and some of the area's popular attractions include Splendid China Folk Village and Happy Valley. Don't miss out on a visit to Window of the World. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like mountain climbing nearby. Visit our Shenzhen travel guide
Map
116 Fuhua San Road, Futian District, Shenzhen, Guangdong, 518048

What's nearby

  • A cityscape with modern skyscrapers, a large train station, and a busy highway.
    Shenzhen Convention and Exhibition Center
    14 min walk - 0.8 miles
  • A cityscape with a prominent bridge, skyscrapers, and a clear blue sky.
    Shenzhen Civic Center
    14 min walk - 0.8 miles
  • A cityscape at dusk with illuminated buildings, a prominent dome structure, and a busy multi-lane road with light trails.
    Shenzhen Central Park
    1 min drive - 0.9 miles
  • A cityscape with modern skyscrapers, a distinctive bridge, and lush greenery.
    Shenzhen Lianhuashan Park
    2 min drive - 1.1 miles
  • A large indoor space with a high ceiling and a glass roof, featuring a stage with musical instruments and a red carpet.
    Shenzhen Concert Hall
    2 min drive - 1.4 miles

Getting around

  • Hong Kong Lok Ma Chau Station
    3 min drive
  • Gangxia Station
    8 min walk
  • Shenzhen Intl. Airport (SZX)
    32 min drive

Restaurants

  • 湘颂（卓悦 intown 店）
    3 min walk
  • Beef Hot Pot
    2 min walk
  • Subway
    4 min walk
  • 京味张烤鸭店
    2 min walk
  • 勝記 Victory Restaurant
    2 min walk

About this property

The Ritz-Carlton, Shenzhen

  • Luxury hotel near Shenzhen Convention and Exhibition Center
  • Located close to Coco Park Shopping Center and Shenzhen Lianhuashan Park, The Ritz-Carlton, Shenzhen provides a poolside bar, a coffee shop/cafe, and a garden. Indulge in reflexology, a Thai massage, and a body treatment at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Yoga classes and fitness classes are offered at the 24-hour gym; The Ritz-Carlton, Shenzhen also has a hair salon, dry cleaning/laundry services, and car rentals on site. In addition to 2 bars and a business center, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool along with sun loungers, pool umbrellas, and a lifeguard on site
    • Free self parking, plus extended parking (surcharge)
    • Limo/town car service, buffet breakfast (surcharge), and an electric car charging station
    • Express check-out, express check-in, and luggage storage
    • Guest reviews give top marks for the helpful staff and first-rate property condition
  • Room features
  • All 280 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces.
  • Other amenities include:
    • Down comforters, rollaway/extra beds (surcharge), and free cribs/infant beds
    • Bathrooms with separate tubs/showers and free toiletries
    • TVs with satellite channels and DVD players
    • Wardrobes/closets, separate sitting areas, and recycling

Similar properties

A spacious lobby with multiple seating areas, large chandeliers, and decorative wall panels.
Futian Shangri-La Shenzhen
Futian
  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 1,003 reviews
$190 nightly
The price is $201
Oct 25 - Oct 26
Total with taxes and fees
Futian Shangri-La Shenzhen
Compare similar properties

Frequently asked questions

Does The Ritz-Carlton, Shenzhen have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–11:00 PM.

How much does it cost to stay at The Ritz-Carlton, Shenzhen?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Shenzhen on Nov 22, 2026 start from $328, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Ritz-Carlton, Shenzhen?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Ritz-Carlton, Shenzhen?

Check-out is at noon.

Does The Ritz-Carlton, Shenzhen provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 600 per vehicle applies.

Where is The Ritz-Carlton, Shenzhen located?

Located in Futian, this luxury hotel is within a 15-minute walk of Shenzhen Convention and Exhibition Center and Coco Park Shopping Center. Shenzhen Lianhuashan Park and Splendid China Folk Village are also within 6 mi (10 km). Gangxia Station is 8 minutes by foot and Shenzhen Convention and Exhibition Center Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Ritz-Carlton, Shenzhen Reviews

9.4

Exceptional

9.4

Cleanliness

9.2

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 450 out of 597 reviews
Rating 8 - Good. 105 out of 597 reviews
Rating 6 - Okay. 18 out of 597 reviews
Rating 4 - Poor. 12 out of 597 reviews
Rating 2 - Terrible. 12 out of 597 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the excellent Ritz-Carlton executive lounge team and all staffs, especially for Elina, for their excellent services and arrangements and made us have a wonderful birthday trip!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THIS PROPERTY IS BEAUTIFUL,STAFF TREATMENT IS ON TOP OF ALL CHATS. YOU ARE RECEIVED AND TREATED LIKE A "VVIP".FOOD IS DELICIOUS. CLUB LEVEL TREATMENT AND FOOD IS TOP OF THE CHARTS. I WILL PICK THIS HOTEL ANYTIME WITH NO REGRETS.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
clean, spacy room, good and attentive services, great location
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Fab Hotel, excellent customer service, staff were awesome, executive lounge was perfect. Loved everything about this hotel and hope to return next year.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and convenient
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Best services for all staffs, especially Customer services in Lobby name Mr Jack, he was very kindness and helpful. The breakfast is ok, I think the room rates was quiet higher compare with the other in the same location. But , anyway the hotel was quiet good
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Friendly and helpful staff. Very nice room setting and detailed amenities. Thrbest choice to stay in Shenzhen no matter for business or vocation.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room , amenities always refilled and staff were very polite and excellent service.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staffs, nice spa, next to great eating shopping mall
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, great service

Great location, great service; stuff is attentive and warm to all guests all time; gym and souana are delicious; excellent stay
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are extremely nice
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are friendly and the service is excellent
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliest staff ever
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All stuff are super nice and helpful. Good location.
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Walk in to the Lobby, Mr Jack Lian was very polite and very helpful , and kindness. And the second floor Restaurant also very good services. The guy names Jackson
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Great service, property and facilities a bit dated.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My overall experience was excellent. I was particularly impressed by the male staff member at check-in. He was very helpful and provided useful tips that greatly simplified my business trip in China.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room with magnificent view. Nice buffet breakfast with attentive service. It is conveniently located and just 3 min walking distance from Convention ＆ Exhibition Centre Station Exit D. Will come again and highly recommended.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Club floor service was great
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is extremely helpful. They go out of their way to make you feel special.
Verified review

10/10 Excellent

Liked: Property conditions & facilities
The service was truly exemplary from all staff. They often went out of their way to help despite any language barriers
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though we waited pretty long for check in, reception staff were kind and helpful in explaining to us and making sure we were comfortable while waiting. Celebrated our anniversary here and the room was nicely prepared by the reception team, appreciate it loads! Disappointed we could not earn loyalty points for this stay though
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Services and good hotel

It's really good services, and the room is quiet good. And the customer service Manager Jack Lin is very kindness and take care of every clients need. I will be there when I have holiday for relax, good! From Ms Lau.C
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelleng service

excellent service at the club level lounge great hotel service and amenities lounge opens from 06:30 to 22:00 with food and beverage and snacks all day long!
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Great customer services, welcoming staff Veneer of vanity counter has peeled off. The hotel will benefit from some touch up
Stayed 2 nights in Mar 2024