The best part about this property was the view and open concept.
Was disappointed with a few things. Especially since this was not a cheap rental.
Lighting is terrible out front. We drove in late and there was no lighting. Thankfully, our phones have flashlights (not easy to hold up your phone while lugging luggage and groceries). We had to reach out to the property manager about the front lights not working. We couldn't access the ones in front of garage (door is locked) and after they gave us the code for the utility closet. We had to replace bulbs ourselves. They have some solar lights towards the door but most were broken or just no longer worked. The back deck string lights are also solar so didn't work most of our stay given there was overcast. We couldn't find the switch to turn on the lights that run in between the back trees.
The way down to the boat dock is extremely dangerous and nerve-wracking. Some railing was missing and steps bent.
We had to basically bring all items (salt, oil, hand and dish soap, toilet paper, etc). Most properties we have rented before always have the basics (oil, salt, pepper, soap, toilet paper, etc.). Again given this property was an expensive rental, you'd think these basic items would be provided.
Property management was responsive and kind. There was a mixup with the pack-n-play. Had reached out days before to confirm they had one for our toddler. They confirmed they did. Upon arriving, they did not have one. Staff was apologetic for the mix-up. Thankfully, they had an extra toddler size mattress we were able to use for our toddler.
House was spacious enough for the entire family. Bathroom locks didn't work well. We had to take trash out, take bedding off, and put a load of towels in the wash before departing. Again, not a big deal. But when you're paying to getaway... You'd think the property management would handle those things. Especially, given the cleaning fee is crazy.
Hope the improve as the property was nice. We enjoyed spending the time as a family. Mostly playing games and chatting. Calm and quiet spot.