6/10 Okay
Adam
Traveled with partner
Jun 5, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is in a great location and could potentially have a fabulous roof terrace! It is small hotel and the staff were friendly, however they seem to have a shortage of bath towels and not to keen on supplying more when requested.The reason for the low scoring is that the walls between the rooms are so thin we could hear the conversations between the other guests in the room next door and they weren't even talking loudly. The windows and frames are terrible and I actually thought they were open as you could hear the traffic as though it was in the bedroom. The corridors aren't well insulated and you can hear ever sound and doors closing.The roof terrace is the biggest issue. The sunbeds are all ripped or broken, there are exposed screws on the arm rests (where the wooden arm pieces once where) which are dangerous as you could cut yourself. The decking has screws popping up so you could again cut your feet and the other furniture was absolutely rank! It is a massive shame and does not need a fortune spending on the area to make it presentable- probably about £5 -6k is all it would take. Come on Shenkin management team you can do better!!
Adam
Stayed 7 nights in May 2024