Portland Aerial Tram Tours

Nice place, loved staying here!

Need nicer staff and I definitely think the beds have bed bugs

The hotel was easy to find. We had originally booked a King room. When I booked the room, I had sent a message asking for the ground floor, or as low to ground floor as possible. Check in was easy and they found our reservation. We were given keys to our room on the second floor. We were given fresh cookies (my wife is gluten intolerant and they gave her a gluten free cookie). We went up to our room and found it to be a double queen. I called the lobby and told them the issue and the had us come back downstairs. They changed the room for me and I mentioned I had asked for a ground floor. She said, she did not see that on the reservation and gave us a ground floor room. Our room was not one that was recently renovated ,but that was not an issue. The room was very spacious and clean. The TV was a 40 inch flat screen and had Direct TV for its stations. I was not pleased with the channel selections offered but it did have nice HBO movies. The room should have had a guide of some sort that said what channels were available for easy access. The guide on channel one was awkward. The room had a large shower when I liked as well as a main shower head and a hand held. The amenities in the bathroom were very nice, they were pump shampoo, conditioner and shower gel. Poor water pressure though. We were disappointed we had to pay $15 each for breakfast and there was a $10 a day fee for parking in their lot. The pool and sauna were great. Great Ice machine too.