7/10 Good! (2,791 reviews)
We needed some tape during our stay and went to the front desk to ask if they had any. The employee asked the manager and the manager said that we would have to buy it from the shop. Went to the shop and they don't even have tape for sale. Went back to the front desk and the manager had left so the employee let us borrow a roll of tape. This is a stupid story but demonstrates how far Caesars has gone away from hospitality and treating their guests like anything other than money sources to be shaken down for the simplest request.
We paid for the $25 cocktails and $35 a night valet without complaint but Caesars won't even offer up scotch tape for free without a hassle.
Seems like they learned Hospitality from the Hospital industry.
Thankfully, the new employee had not yet fully embraced Caesars culture and treated us with common decency that a sane person would extend to any guest.
Reviewed on Jun 27, 2025