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Heartland Inn & Suites, SureStay Collection by Best Western

2.5 star property
Travelers find comfort and relaxation near Skoe Park and Hubbard County Historical Museum with an indoor pool and spa tub for unwinding after exploration

Choose dates to view prices

Reviews

9.4 out of 10
Exceptional
Located in the city center, Heartland Inn & Suites, SureStay Collection by Best Western provides a convenient base for visitors. Guests can swim in the indoor pool, relax in the spa tub, and stay connected with free WiFi in their rooms or at the business center.

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Frequently asked questions

Does Heartland Inn & Suites, SureStay Collection by Best Western have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Heartland Inn & Suites, SureStay Collection by Best Western?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Heartland Inn & Suites, SureStay Collection by Best Western on May 25, 2026 start from $154, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Heartland Inn & Suites, SureStay Collection by Best Western pet-friendly?

Yes, Heartland Inn & Suites, SureStay Collection by Best Western allows dogs (limit 2 total). There's a fee of USD 35.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Heartland Inn & Suites, SureStay Collection by Best Western?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Heartland Inn & Suites, SureStay Collection by Best Western?

Check-out is at noon.

Where is Heartland Inn & Suites, SureStay Collection by Best Western located?

Situated in Park Rapids, this hotel is within 1 mi (2 km) of Red Bridge Park and Skoe Park. Hubbard County Historical Museum and Headwaters Golf Club are also within 3 mi (5 km).

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 280 out of 390 reviews
Rating 8 - Good. 87 out of 390 reviews
Rating 6 - Okay. 14 out of 390 reviews
Rating 4 - Poor. 5 out of 390 reviews
Rating 2 - Terrible. 4 out of 390 reviews

Reviews

Verified

10/10 Excellent

Beverly

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, clean room, good location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older hotel but they take a lot of pride in keeping it up. It was very clean. Breakfast was good. Staff was great.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean place.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Everything was very clean and comfortable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tim

Liked: Amenities
Yes fresh excellent clean place
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities
Clean room, helpful staff, great space...will be back!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay with quality amenities, friendly/helpful staff, and a five star breakfast (so many choices!). It's the only place I'll stay when visiting the area!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this room for one night for a work trip. Walking into the property it was clean. Front desk was polite and helped me right away for my check in. My room was on the main level next to the pool. Room was clean and cozy. For the time spent at the hotel I was very happy and the price was good. Would stay here again.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, friendly staff.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Mellissa

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast selection was wonderful. Room was very clean and staff was really nice
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
It was easy to access ... staff very friendly free breakfast was amazing will stay here again
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay room was great bed was great as well as breakfast would recommend and wood stay there again
Stayed 1 night in Sep 2025
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was very convenient for a visit to Theodore Roosevelt Natl Park
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, comfortable, and quiet. Breakfast was excellent with many choices.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Bernie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, friendly staff.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was so prompt to clean our room each day and having the living room lobby set up was great for being able to work outside of the room but still be cozy
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities
Nice hotel and rooms. Very clean.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the large open courtyard breakfast area
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Fast, friendly check-in
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing and the staff was super helpful
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Comfortable beds. Room was spotless.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poeple were friendly, knowledgeable, and gave great service
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and staff was great
Stayed 1 night in Apr 2025
Verified

8/10 Good

antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are comfy and room was clean. Breakfast was ok, very friendly and welcoming staff.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clean and rest of hotel too
Stayed 1 night in May 2025