Hyatt Regency Hakone Resort and Spa

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Luxury
4.5 star property
9.4

Exceptional

Mountain onsen sanctuary

A massive central fireplace anchors the living room, perfect for sipping wine while watching snow fall on the mountains. The spacious onsen offers a rejuvenating retreat with quality amenities. Nearby restaurants serve exceptional cuisine that requires advance reservations.

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Room options

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with a large bed, a desk, and a view of the mountains through the windows.

Deluxe Room, 2 Twin Beds

9.6 out of 10
Exceptional
(13 reviews)
  • 786 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds
  • Free wired internet

View all photos for Room, 2 Twin Beds

A hotel room with two beds, a desk, and a bench.

Room, 2 Twin Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Regency, Executive Suite

A modern hotel room with a sofa, a television, a small table, and a bed with two pillows.

Regency, Executive Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1001 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds
  • Free wired internet

View all photos for Room, 2 Twin Beds (Tatami)

A modern hotel room with a large bed, a desk, and a view of an outdoor seating area.

Room, 2 Twin Beds (Tatami)

9.8 out of 10
Exceptional
(16 reviews)
  • 721 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds
  • Free wired internet

View all photos for Room, 2 Twin Beds, Mountain View

A hotel room with a large bed, a desk, and a view of the mountains through large windows.

Room, 2 Twin Beds, Mountain View

9.6 out of 10
Exceptional
(14 reviews)
  • Mountain view
  • 605 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Room, 2 Twin Beds (Dog Friendly)

A wooden tray with two metal bowls containing food, placed on a tiled floor.

Deluxe Room, 2 Twin Beds (Dog Friendly)

  • 783 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds
  • Free wired internet
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About the neighborhood

Located in Gora, a neighborhood in Hakone, Hyatt Regency Hakone Resort and Spa is near a train station. Hakone Gora Park and Hakone Kowakien Yunessun are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Sengokuhara Susuki Prairie and Lake Ashi. Hakone Open Air Museum and Hakone Shrine are two other places to visit that come recommended. Visit our Hakone travel guide
View more Resorts in Hakone
Map
1320 Gora Hakone-machi, Ashigarashimo-gun, Hakone, Kanagawa-ken, 250-0408

What's nearby

  • A snow-capped mountain, a lake, and a building on a hillside.
    Fuji-Hakone-Izu National Park
    1 min walk - 0.0 miles
  • A bamboo forest with moss-covered rocks and a pebbled ground.
    Hakone Museum of Art
    13 min walk - 0.7 miles
  • A stone wall with a sign, a stone pillar, and a pathway.
    Hakone Gora Park
    15 min walk - 0.8 miles
  • A public square with a reflective water feature, modern sculptures, and a museum entrance.
    Hakone Open Air Museum
    4 min drive - 1.3 miles
  • A mountainous landscape with a building at the base, steam vents, and a white car.
    Ōwakudani
    5 min drive - 1.3 miles

Getting around

  • Kowakidani Station
    4 min drive
  • Hakone Gora Station
    16 min walk

Restaurants

  • 箱根餃子センター
    3 min drive
  • CAFE Ryusenkei
    4 min drive
  • 金沢まいもん寿司箱根強羅店
    4 min drive
  • 鮨・天麩羅 風月
    18 min walk
  • 奈可むら
    4 min drive

About this property

Hyatt Regency Hakone Resort and Spa

  • Luxury resort near Hakone Gora Park
  • Located close to Hakone Kowakien Yunessun and Hakone Open Air Museum, Hyatt Regency Hakone Resort and Spa provides an indoor mineral hot spring (onsen), a terrace, and designer stores on site. For some rest and relaxation, visit the hot springs/mineral springs or hot tub, and indulge in a facial, a body treatment, or a detox wrap. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and French cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a library.
  • You'll also find perks like:
    • Free self parking
    • Buffet breakfast (surcharge), free train station pick-up, and hot springs on site
    • An electric car charging station, express check-out, and express check-in
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 80 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes.
  • More amenities include:
    • Highchairs, children's dinnerware, and free infant beds
    • Toilets with electronic bidets, hair dryers, and toothbrushes and toothpaste
    • LCD TVs with cable channels and DVD players
    • Wardrobes/closets, refrigerators, and on-request microwaves

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Frequently asked questions

Is Hyatt Regency Hakone Resort and Spa pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hyatt Regency Hakone Resort and Spa?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Hyatt Regency Hakone Resort and Spa on Oct 25, 2026 start from $446, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Hyatt Regency Hakone Resort and Spa?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hyatt Regency Hakone Resort and Spa?

Check-out is at noon.

Where is Hyatt Regency Hakone Resort and Spa located?

Located in Gora, this luxury resort is within 2 mi (3 km) of Hakone Gora Park, Hakone Kowakien Yunessun, and Hakone Open Air Museum. Sengokuhara Susuki Prairie and Lake Ashi are also within 6 mi (10 km). Hakone Gora Station is 16 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt Regency Hakone Resort and Spa Reviews

9.4

Exceptional

9.6

Cleanliness

8.4

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 731 out of 1001 reviews
Rating 8 - Good. 203 out of 1001 reviews
Rating 6 - Okay. 39 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Very nice lobby area. Great with the shuttle buss. Good onsen facilities. Food was just ok in the Living room area. The breakfast was great. The view from the rooms are amazing.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and amazing property. No issues throughout our stay and the room, view was amazing. Definitely on my re-visit list.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Clean and friendly.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Big rooms, clean, excellent and friendly service from all staff.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a midway stop point for us to take a break and recharge. Hyatt Hakone did not disappoint. Felt peaceful and relax. Staff, Food, property was amazing.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Spacious guest rooms, nice restaurant (The Living Room), coffee available at 7AM, very nice and welcoming staff, fantastic view of the mountains and proximity to Sounzan Ropeway line.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the atmosphere. The fireplace in the living room smelled so good and looked cozy. The service was thoughtful and attentive. The room was spacious, and the view was amazing. The food and drinks were excellent. The bed was comfortable. I really liked the decor. Peaceful and serene.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room. The beds on the floor were not very comfortable, especially the pillows. Staff was very helpful in making arrangements when possible although they did not seem to know much about the Five Lakes area. Overall if you are interested in Hakone/Gora this is a great property.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice onsen - excellent sushi restaurant experience.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fabulous winter retreat experience with the Onsen as the highlight . Excellent service ; Clean Tidy Restful . Highly recommend
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoy the onsen! Staff was very friendly!
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the room, hot spring and food.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Property conditions & facilities
Good food great service
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Hakone

Great stay in Hakone, everything was perfect from the rooms to the japanese dinner to the onsen. Definitely a place to recommend to anyone looking for a quiet, relaxing place.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot spring waters are excellent. It is quiet and they were very accommodating our early check in
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanest hotel I’ve ever seen. Courteous, professional staff. Beautiful Mountain View. Breakfast buffet was delicious.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel! Food was great and staff was SO FRIENDLY and spoke great English. Rooms were incredibly spacious. We would stay here again!
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service level from all staff was simply amazing. It was a great hotel with great views of the mountains. It was the perfect place to stay and explore.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, free shuttle bus and staff are friendly and welcoming.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for relaxing! Very quiet and beautiful views!
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa. Nice facilities
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Great facilities. Great onsen. Zero complaints at all.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is just wonderful. A great view of the mountains and a nice break to relax in between Osaka and Tokyo. Would definitely recommend and would come back! The food was also delicious and the staff was very attentive to our family and kids!
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and welcoming. We loved that they offered a free shuttle to areas around the hotel.
Stayed 2 nights in Apr 2024