I've always herd bad stuff about volaris and how they are always delaying thier flights. It was my first time flying with volaris and round trip both times with them let me just say everyone is wrong I got to the airport and everything was smooth we bought the seats ahead of time did the over the phone check in . Checked in our bags waited for the flight and left on time got our bags on time and it was even faster when I was going back home will be using volaris again. The only thing was the seats are kinda uncomfortable if you wanna sleep. But other than that I give it a 9.5 out of 10!