Excellent service on board and on the ground.. First flight was delayed but Copenhagen staff made sure that I could catch my connection
I would really like to choose my seat
Actually got food on the plane and the checked bags weren’t extra. Excellent!
At the gate I had a problem with the check in people there. But they are not SAS employees. One of the women was quite rude and I got the feeling, perhaps because I spoke French or was of dark complexion, that she had a very moking and negative response to me when I only wanted to inform her that others may not have heard the call (if placed) to the gate change. I will write to SAS directly as well, but it ruined the beginning of the experience.
I am not certain why, once landed in Chicago, we kept inching up the tarmac. It cause us to loose time, so I missed my connection to Houston and had to stay the night in Chicago
Great flight and good company
SAS always fulfill my expectations
Got a middle seat, was not able to chose or change seat.
On time departure and arrival. Efficient boarding.
It would be great to have free WiFi
|Origin Airport||Brussels - National|
|Airlines Serving||Air Baltic, Austrian Airlines, British Airways, Brussels Airlines, Czech Airlines, Finnair, KLM, Lufthansa, SAS, Swiss International Air Lines|