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|Origin Airport||Brussels - National|
|Airlines Serving||Air Baltic, Air Europa, Air Serbia, Alitalia, Austrian Airlines, British Airways, Brussels Airlines, Czech Airlines, Finnair, Iberia, KLM, LOT-Polish Airlines, Lufthansa, SAS, Swiss International Air Lines|
I would really like to choose my seat
Actually got food on the plane and the checked bags weren’t extra. Excellent!
At the gate I had a problem with the check in people there. But they are not SAS employees. One of the women was quite rude and I got the feeling, perhaps because I spoke French or was of dark complexion, that she had a very moking and negative response to me when I only wanted to inform her that others may not have heard the call (if placed) to the gate change. I will write to SAS directly as well, but it ruined the beginning of the experience.
I am not certain why, once landed in Chicago, we kept inching up the tarmac. It cause us to loose time, so I missed my connection to Houston and had to stay the night in Chicago
Great flight and good company
SAS always fulfill my expectations
Got a middle seat, was not able to chose or change seat.
On time departure and arrival. Efficient boarding.
It would be great to have free WiFi
Since checked luggage is not included everyone is bringing their luggage in the cabin. There is very little space in the overhead lockers and under the seats.